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- Tasks: Lead a high-performing team and drive clinic performance while providing exceptional patient care.
- Company: Join Optical Express, the UK's leading provider of laser eye surgery with a culture of care and integrity.
- Benefits: Enjoy a competitive salary, bonus potential, and discounts on optical products and treatments.
- Why this job: Make a real difference in patients' lives while developing your career in a supportive environment.
- Qualifications: Strong management experience in optical, healthcare, or high-end retail settings required.
- Other info: Opportunity for career progression in a modern workplace with cutting-edge technology.
The predicted salary is between 35000 - 35000 £ per year.
Job Location: Dartford
Hours of Work: Full-Time, 40hrs pw, including weekends and evenings
Salary: £35,000 doe plus bonus
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. Our culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
We are seeking an experienced and motivated Assistant Manager for our Dartford clinic, where we use the latest state of the art equipment to provide Laser eye, Lens replacement and cataract consultations and Laser eye surgery procedures, and post op appointments. The successful candidate will work closely with the Clinic and Surgery managers gaining experience in clinical and commercial aspects of our business, whilst also providing support to manage a high performing team.
Key Responsibilities- You will be customer facing and you will help drive performance of the clinic.
- You’ll also be responsible for the daily operational efficiency of the clinic; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients.
- You will have strong management experience within an Optical, healthcare or hi-end retail setting.
- You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
- It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
- In-clinic and telemed consultations, discussing life changing benefits of LVC or IOL surgery
- Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs
- Competitive salary and excellent bonus potential
- Free or discounted optical products and procedures
- Discounts on other group companies products and treatments
- Workplace pension
- Career progression
- Modern working environment with superb technological support
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Assistant Manager in Maidstone employer: Optical Express Westfield Limited
Contact Detail:
Optical Express Westfield Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Maidstone
✨Tip Number 1
Get to know the company culture! Before your interview, check out Optical Express's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Assistant Manager role.
✨Tip Number 3
Show off your people skills! Since this role is all about managing a team and interacting with patients, be ready to share examples of how you've successfully led teams or improved customer experiences in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds!
We think you need these skills to ace Assistant Manager in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your experience in optical, healthcare, or high-end retail settings, and showcase how your skills align with our focus on patient care and team development.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how you can contribute to our mission at Optical Express. Mention specific examples of how you've driven performance in previous roles.
Showcase Your People Skills: Since this role involves managing a team, make sure to highlight your people management experience. Talk about how you've coached and developed team members in the past, and how you plan to do the same with us.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Optical Express Westfield Limited
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Management Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, improved performance, or handled challenges. Be ready to discuss how you can apply these skills at Optical Express.
✨Prepare for Customer-Facing Scenarios
Since this role involves direct interaction with patients, think about how you would handle various customer service situations. Practice responses to potential questions about patient care and how you would promote the benefits of laser surgery.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team dynamics, training opportunities, or how success is measured in the clinic. It shows you're engaged and serious about the role.