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- Tasks: Provide onsite IT support, troubleshoot issues, and maintain systems across various locations.
- Company: Join Optical Express, the UK's leading provider of eye care with a focus on innovation.
- Benefits: Enjoy a competitive salary, 33 days annual leave, and discounts on optical products.
- Other info: Dynamic role with travel opportunities and career progression in a modern work environment.
- Why this job: Make a real difference in patient care while developing your tech skills on the go.
- Qualifications: Strong knowledge of Windows, Microsoft 365, and basic networking; driving licence required.
The predicted salary is between 32000 - 32000 £ per year.
Location: Edgbaston, Birmingham
Hours of Work: 40 hrs pw including evenings & weekends as required.
Salary: £32,000
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
We are seeking to recruit an IT Technician to be based in our Edgbaston office. This will be a mobile role, which will require travel throughout the UK, sometimes with little or no notice, and must be able to travel abroad as required.
Job SummaryA Mobile IT Technician provides onsite technical support to our Hospitals/Clinics. The role involves travelling to our sites to install, maintain, troubleshoot, and repair computer systems, networks, mobile devices, printers, and other IT equipment. The technician will ensure systems operate efficiently while delivering excellent service.
Key Responsibilities- Travel to Hospitals/Clinics or company locations to provide IT support
- Install, configure, and maintain:
- PCs and laptops
- Printers and peripherals
- Mobile devices
- Networking equipment
- Software applications
- Strong knowledge of:
- Windows operating systems
- Microsoft 365
- Hardware diagnostics and repair
- Basic networking (TCP/IP, routers, switches, Wi-Fi)
- CompTIA A+
- CompTIA Network+
- Microsoft certifications
- Experience in field service or helpdesk support
- Frequent travel between sites
- May involve lifting and installing equipment
- Occasional evening and weekend work
- Combination of onsite and remote support
- Salary of £32,000
- 33 days Annual Leave*
- Free or discounted optical products and procedures
- Discounts on other group member companies products and procedures
- Career progression
- Modern working environment with superb technological support
IT Technician (Mobile) employer: Optical Express Westfield Limited
Contact Detail:
Optical Express Westfield Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician (Mobile)
✨Tip Number 1
Network like a pro! Attend industry events or local meetups related to IT. Chatting with people in the field can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Don’t underestimate the power of social media. Use platforms like LinkedIn to showcase your skills and connect with potential employers. Engage with posts and join relevant groups to get noticed.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios you might face as an IT Technician. Show off your troubleshooting skills and how you handle customer service situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Technician (Mobile)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant skills and experiences that match the IT Technician role. We want to see how your background fits with what we do at Optical Express, so don’t be shy about showcasing your tech know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our mission of delivering exceptional patient care. Keep it friendly and professional – we love a personal touch!
Show Off Your Technical Skills: In your application, make sure to mention specific technical skills like your experience with Windows operating systems, Microsoft 365, and any certifications you hold. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Optical Express!
How to prepare for a job interview at Optical Express Westfield Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows operating systems, Microsoft 365, and basic networking. Be ready to discuss how you've diagnosed and resolved hardware or software issues in the past. This role is all about hands-on tech skills, so show them you know your stuff!
✨Show Off Your Customer Service Skills
As an IT Technician, you'll be interacting with patients and staff alike. Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you communicated technical issues clearly to non-techy folks – that’ll impress them!
✨Be Ready for Travel Questions
Since this role involves a lot of travel, be prepared to discuss your flexibility and willingness to travel at short notice. Share any past experiences where you had to adapt quickly to changing locations or schedules, as this will demonstrate your readiness for the mobile aspect of the job.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life scenarios, like troubleshooting a network issue on-site. Practice articulating your thought process step-by-step. This will not only showcase your problem-solving skills but also your ability to think on your feet, which is crucial for this role.