At a Glance
- Tasks: Lead a high-performing clinic team and drive exceptional patient care.
- Company: Join Optical Express, the UK's leading provider of laser eye surgery.
- Benefits: Enjoy competitive salary, bonuses, discounts, and career development opportunities.
- Other info: Be part of a culture that values care, trust, and community engagement.
- Why this job: Make a real impact in healthcare while growing your career in a supportive environment.
- Qualifications: Management experience in optical, healthcare, or high-end retail required.
The predicted salary is between 30000 - 40000 € per year.
Location: Glasgow City Centre
Hours: 40 hours per week, including weekends
Salary: £DoE + bonus & benefits
For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. The Optical Express team work together, collectively and consistently striving for excellence whilst providing life changing treatments to our patients. We support and respect each other and are committed to a culture of care, trust and integrity. Our culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
We are seeking an experienced and motivated Clinic Manager for our high performance Flagship Glasgow city centre clinic, where we use the latest state of the art equipment to provide Laser eye, Lens replacement and cataract consultations and surgery procedures, post op appointments and also retail services for eyewear. The successful candidate will have responsibility for the commercial and operational performance of the clinic and the team implementing best practice across all activities.
Key Responsibilities
- You will be customer facing and you will help drive performance for the clinic.
- You’ll also be responsible for the daily operational efficiency of the clinic, a key part of your role will be developing the team and also promoting the benefits of laser eye and Lens replacement surgery to our patients.
- You will have strong management experience within an Optical or healthcare setting or high-end retail.
- You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
- It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
Day to day
- Drive the commercial performance of a high performing team and clinic overall.
- Display an exceptional level of professional standards.
- Management of clinic diary.
- Provide clear and concise communication to team on daily expectations.
- Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express.
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence.
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs.
What’s in it for you?
- Competitive salary and performance bonus.
- Free or discounted optical products and procedures.
- Discounts on other group companies products and treatments.
- Workplace pension.
- Career and professional development.
- Modern working environment with superb technological support.
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Manager of Performance Management in Glasgow employer: Optical Express Westfield Limited
Optical Express is an exceptional employer, offering a dynamic and supportive work culture in the heart of Glasgow City Centre. With a strong commitment to employee growth and development, we provide competitive salaries, performance bonuses, and access to state-of-the-art technology, ensuring our team members thrive in their roles while delivering life-changing treatments to our patients. Join us in a collaborative environment where care, trust, and integrity are at the forefront of everything we do.
Contact Detail:
Optical Express Westfield Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Manager of Performance Management in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare or optical sectors. Attend industry events or local meetups in Glasgow to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Optical Express and their values. Understand their commitment to patient care and community involvement. This will help you align your answers with what they’re looking for, showing you’re a perfect fit for their culture.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your management experience and how you can drive performance at the clinic. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that interview!
We think you need these skills to ace Manager of Performance Management in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your management experience in optical or healthcare settings, as well as any achievements that showcase your ability to drive performance.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role and how you can contribute to our team. Mention specific examples of how you've developed teams or improved operational efficiency in previous roles.
Showcase Your Communication Skills:Since excellent communication is key for this role, ensure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Optical Express.
How to prepare for a job interview at Optical Express Westfield Limited
✨Know the Company Inside Out
Before your interview, make sure you research Optical Express thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Management Skills
As a Clinic Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on performance management and team development. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Prepare for Scenario-Based Questions
Expect to be asked about real-life scenarios you might encounter in the clinic. Think about how you would handle difficult patient interactions or manage team conflicts. Practising these responses can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask your interviewers. This could be about the clinic's future goals, team dynamics, or how success is measured in the role. It shows that you're engaged and serious about the position.
