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- Tasks: Lead a dynamic team in delivering exceptional eye care and operational excellence.
- Company: Join Optical Express, the UK's leading provider of laser eye surgery.
- Benefits: Enjoy competitive salary, bonuses, discounts on optical products, and career development.
- Why this job: Make a real difference in patients' lives while growing your career in a supportive environment.
- Qualifications: Strong management experience in an optical or high-end retail setting.
- Other info: Be part of a culture that values care, trust, and community impact.
The predicted salary is between 36000 - 60000 £ per year.
For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider.
The Optical Express team work together, collectively and consistently striving for excellence whilst providing life-changing treatments to our patients. We support and respect each other and are committed to a culture of care, trust and integrity. Our culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
We are seeking an experienced and motivated Clinic Manager for our Flagship Glasgow city centre clinic, where we use the latest state of the art equipment to provide Laser eye, Lens replacement and cataract consultations and surgery procedures, post-op appointments and also retail services for eyewear. The successful candidate will have responsibility for the commercial and operational performance of the clinic and the team implementing best practice across all activities.
Key Responsibilities- You will be customer facing and you will help drive performance for the clinic.
- You’ll also be responsible for the daily operational efficiency of the clinic, a key part of your role will be developing the team and also promoting the benefits of laser eye and Lens replacement surgery to our patients.
- You will have strong management experience within an Optical setting or high-end retail.
- You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
- You’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
- Drive the commercial performance of a high performing team and clinic overall.
- Display an exceptional level of professional standards.
- Management of clinic diary.
- Provide clear and concise communication to team on daily expectations.
- Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express.
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence.
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs.
- Competitive salary and performance bonus.
- Free or discounted optical products and procedures.
- Discounts on other group companies products and treatments.
- Workplace pension.
- Career and professional development.
- Modern working environment with superb technological support.
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Clinic Manager in Glasgow employer: Optical Express Westfield Limited
Contact Detail:
Optical Express Westfield Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Clinic Manager.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and patient care. We want to show that we can drive performance while keeping the team's morale high. Role-play with a friend to nail those responses!
✨Tip Number 3
Showcase your passion for optical care! During interviews, share specific examples of how you've improved patient experiences or team performance in previous roles. This will help us stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating our enthusiasm for the role can leave a lasting impression. Plus, it shows we’re proactive and genuinely interested in joining the Optical Express team.
We think you need these skills to ace Clinic Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Clinic Manager role. Highlight your management experience in optical settings or high-end retail, and showcase how you've driven performance in previous roles. We want to see how your skills align with our commitment to exceptional patient care!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for people and patient care. Share specific examples of how you've developed teams and improved operational efficiency. Remember, we love a good story that shows your motivation and dedication!
Showcase Your Communication Skills: As a Clinic Manager, clear communication is key. In your application, demonstrate your ability to articulate ideas effectively. Whether it's through your CV or cover letter, make sure your writing is concise and professional, reflecting the high standards we uphold at Optical Express.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're proactive and keen to join our team. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Optical Express Westfield Limited
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Optical Express's services and values. Familiarise yourself with laser eye surgery, lens replacement, and cataract procedures. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Leadership Skills
As a Clinic Manager, you'll need to demonstrate strong management experience. Prepare examples of how you've successfully led teams in the past, focusing on performance management and team development. Be ready to discuss how you can drive the clinic's commercial performance.
✨Communicate Clearly
Excellent communication is key for this role. Practice articulating your thoughts clearly and concisely. You might be asked to present a scenario or solution during the interview, so think about how you can convey your ideas effectively.
✨Emphasise Your Passion for Patient Care
Optical Express prides itself on exceptional patient care. Share your experiences that highlight your commitment to patient satisfaction and how you’ve contributed to a positive patient experience in previous roles.
