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- Tasks: Lead a high-performing team and drive clinic performance while delivering exceptional patient care.
- Company: Join Optical Express, the UK's leading provider of laser eye surgery with a culture of care and integrity.
- Benefits: Enjoy competitive salary, bonuses, discounts on optical products, and career progression opportunities.
- Why this job: Transform lives through eye care and develop your management skills in a supportive environment.
- Qualifications: Experience in management within optical, healthcare, or high-end retail settings is essential.
- Other info: Be part of a global organisation committed to excellence and community support.
The predicted salary is between 36000 - 60000 £ per year.
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. Our culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
We are seeking an experienced and motivated Assistant Manager for our Flagship Glasgow city centre clinic, where we use the latest state of the art equipment to provide Laser eye, Lens replacement and cataract consultations and surgery procedures, post op appointments and also retail services for eyewear. The successful candidate will work closely with the Clinic and Surgery managers gaining experience in clinical and commercial aspects of our business, whilst also providing support to manage a high performing team.
Key Responsibilities- You will be customer facing and you will help drive performance of the clinic.
- You’ll also be responsible for the daily operational efficiency of the clinic; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients.
- You will have strong management experience within an Optical, healthcare or hi-end retail setting.
- You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
- You’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
- In-clinic and telemed consultations, discussing life changing benefits of LVC or IOL surgery.
- Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express.
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence.
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs.
- Competitive salary and excellent bonus potential.
- Free or discounted optical products and procedures.
- Discounts on other group companies products and treatments.
- Workplace pension.
- Career progression.
- Modern working environment with superb technological support.
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Assistant Manager in Glasgow employer: Optical Express Westfield Limited
Contact Detail:
Optical Express Westfield Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in an Assistant Manager.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and patient care. We want to show how our experience aligns with their focus on exceptional patient care and team development.
✨Tip Number 3
Showcase our passion for optical health during the interview. Discuss any relevant experiences that highlight our commitment to patient care and how we can contribute to the clinic's success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the Optical Express team.
We think you need these skills to ace Assistant Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your management experience in optical, healthcare, or high-end retail settings, and showcase how your skills align with our commitment to exceptional patient care.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for people and how you can drive performance in our clinic. Don’t forget to mention your willingness to learn and grow within Optical Express.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects your articulate nature. Use clear and concise language, and don’t shy away from demonstrating your presentation skills in your written application.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the team!
How to prepare for a job interview at Optical Express Westfield Limited
✨Know the Company Inside Out
Before your interview, make sure you research Optical Express thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Management Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on performance management and team development. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Prepare for Customer-Facing Scenarios
Since this role involves direct interaction with patients, think about how you would handle various customer scenarios. Practice articulating how you would promote the benefits of laser surgery and address any concerns potential patients might have.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask thoughtful questions about the clinic's operations, team dynamics, and future goals. This shows that you're not just interested in the job, but also in contributing to the success of Optical Express.
