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- Tasks: Lead a dynamic team to enhance clinic performance and patient care.
- Company: Join Optical Express, the UK's top provider of eye care solutions.
- Benefits: Enjoy competitive salary, bonuses, discounts on optical products, and career growth.
- Why this job: Make a real difference in patients' lives while developing your leadership skills.
- Qualifications: Management experience in healthcare or retail, with strong communication skills.
- Other info: Be part of a supportive culture focused on excellence and community impact.
The predicted salary is between 36000 - 60000 £ per year.
For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. The Optical Express team work together, collectively and consistently striving for excellence whilst providing life changing treatments to our patients. We support and respect each other and are committed to a culture of care, trust and integrity. Our culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
Due to a continued increase in workload, we are recruiting an experienced Clinic Manager to support our clinic network in the West Midlands. The successful candidate will work alongside our existing Clinic Managers to drive the commercial and operational performance of our clinics in the West Midlands, which will include Birmingham, Coventry, Stoke, Shrewsbury, Cheltenham and Wolverhampton.
Key Responsibilities- You will be customer facing and you will help drive performance for our clinics.
- You’ll also be responsible for the daily operational efficiency of the clinic, a key part of your role will be developing the team and also promoting the benefits of laser eye and Lens replacement surgery to our patients.
- You will have strong management experience within an Optical, healthcare or high-end retail setting.
- You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
- You’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
- Drive the commercial performance of a high performing team and clinic overall.
- Display an exceptional level of professional standards.
- Management of clinic diary.
- Provide clear and concise communication to team on daily expectations.
- Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express.
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence.
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs.
- Competitive salary and performance bonus.
- Free or discounted optical products and procedures.
- Discounts on other group companies products and treatments.
- Workplace pension.
- Career and professional development.
- Modern working environment with superb technological support.
Due to the nature of the role, candidates must have a full clean driving licence with access to their own transport. Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Clinic Manager - Mobile employer: Optical Express Westfield Limited
Contact Detail:
Optical Express Westfield Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Manager - Mobile
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to clinic management and patient care. We recommend role-playing with a friend to get comfortable and confident in your responses.
✨Tip Number 3
Showcase your passion for patient care during interviews. Share specific examples of how you've improved team performance or patient satisfaction in previous roles. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Optical Express family.
We think you need these skills to ace Clinic Manager - Mobile
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Clinic Manager role. Highlight your management experience in optical, healthcare, or high-end retail settings to show us you’re the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about patient care and how you can drive performance in our clinics. Be genuine and let your personality shine through – we want to get to know you!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use professional language but keep it friendly – we love a good chat!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with Optical Express.
How to prepare for a job interview at Optical Express Westfield Limited
✨Know the Company Inside Out
Before your interview, make sure you research Optical Express thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Management Skills
As a Clinic Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, improved performance, or handled challenges. Be ready to discuss how you can apply these skills to drive the success of the clinics.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving and decision-making skills. Think about potential situations you might encounter in the role and how you would handle them. This will show your ability to think on your feet and your readiness for the challenges ahead.
✨Emphasise Your Passion for Patient Care
Optical Express is all about exceptional patient care. Be prepared to talk about your commitment to providing outstanding service and how you can inspire your team to do the same. Share any relevant experiences that highlight your dedication to improving patient outcomes.
