At a Glance
- Tasks: Lead a dynamic team to enhance clinic performance and patient care.
- Company: Join Optical Express, the UK's top provider of eye care solutions.
- Benefits: Enjoy competitive salary, bonuses, discounts, and career development.
- Other info: Be part of a supportive culture focused on excellence and community.
- Why this job: Make a real difference in patients' lives while growing your career.
- Qualifications: Management experience in optical, healthcare, or high-end retail required.
The predicted salary is between 36000 - 60000 £ per year.
For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. The Optical Express team work together, collectively and consistently striving for excellence whilst providing life changing treatments to our patients. We support and respect each other and are committed to a culture of care, trust and integrity. Our culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
Due to a continued increase in workload, we are recruiting an experienced Clinic Manager to support our clinic network in the West Midlands. The successful candidate will work alongside our existing Clinic Managers to drive the commercial and operational performance of our clinics in the West Midlands, which will include Birmingham, Coventry, Stoke, Shrewsbury, Cheltenham and Wolverhampton.
Key Responsibilities- You will be customer facing and you will help drive performance for our clinics.
- You will be responsible for the daily operational efficiency of the clinic, developing the team and promoting the benefits of laser eye and lens replacement surgery to our patients.
- You will have strong management experience within an optical, healthcare or high-end retail setting.
- You will possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
- Drive the commercial performance of a high performing team and clinic overall.
- Display an exceptional level of professional standards.
- Management of clinic diary.
- Provide clear and concise communication to team on daily expectations.
- Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness.
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence.
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs.
- Competitive salary and performance bonus.
- Free or discounted optical products and procedures.
- Discounts on other group companies products and treatments.
- Workplace pension.
- Career and professional development.
- Modern working environment with superb technological support.
Due to the nature of the role, candidates must have a full clean driving licence with access to their own transport. Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Clinic Manager employer: Optical Express Westfield Limited
Optical Express is an exceptional employer, dedicated to fostering a culture of care, trust, and integrity while delivering life-changing treatments to patients. With a focus on employee growth and development, the company offers competitive salaries, performance bonuses, and a modern working environment equipped with advanced technology. Joining our team in the West Midlands means being part of a supportive community that values collaboration and excellence, ensuring both personal and professional fulfilment.
Contact Details:
Optical Express Westfield Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clinic Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to clinic management and patient care. We recommend role-playing with a friend to get comfortable with your answers and showcase your passion for the role.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've developed teams in the past and driven performance. This is your chance to shine and demonstrate that you're the perfect fit for the Clinic Manager role!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the position can leave a lasting impression. Plus, it shows that you’re genuinely interested in joining the Optical Express team.
We think you need these skills to ace Clinic Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Clinic Manager role. Highlight your management experience in optical, healthcare, or high-end retail settings. We want to see how your skills align with our focus on exceptional patient care and team development.
Showcase Your Communication Skills:Since excellent communication is key for this role, ensure your application reflects your ability to articulate ideas clearly. Use examples from your past experiences where you’ve successfully communicated with teams or patients.
Highlight Team Development Experience:We’re all about supporting and developing our teams. In your application, share specific instances where you’ve coached or mentored team members. This will show us your passion for people and commitment to performance management.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Optical Express Westfield Limited
✨Know the Company Inside Out
Before your interview, make sure you research Optical Express thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Management Skills
As a Clinic Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, improved performance, or handled challenges. Be ready to discuss how you can apply these skills at Optical Express.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and decision-making skills. Think of scenarios related to clinic operations, patient care, or team management. Practising your responses will help you articulate your thought process clearly during the interview.
✨Emphasise Your Passion for Patient Care
Optical Express is all about exceptional patient care. Be prepared to discuss why you are passionate about this field and how you can contribute to enhancing patient experiences. Share any relevant experiences that highlight your commitment to patient satisfaction.
