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- Tasks: Enhance patient relationships and assist with consultations in a dynamic eye care environment.
- Company: Leading eye care provider in Cardiff with a focus on exceptional patient care.
- Benefits: Flexible hours, competitive salary, free laser eye surgery, and comprehensive training.
- Why this job: Make a real difference in patients' lives while developing your skills in healthcare.
- Qualifications: Strong communication and organisational skills are essential for success.
- Other info: Join a supportive team dedicated to providing top-notch patient experiences.
The predicted salary is between 36000 - 60000 £ per year.
A leading eye care provider located in Cardiff is seeking a Patient Advisor to enhance patient relationships and assist with consultations. The role involves undertaking diagnostic scans and scheduling treatments while ensuring exceptional customer service.
The ideal candidate should have strong communication and organisational skills.
The position offers flexible working hours, competitive salary, and benefits including free laser eye surgery and comprehensive training.
Patient Care & Experience Advisor – Vision Surgery in Cardiff employer: Optical Express Westfield Limited
Contact Detail:
Optical Express Westfield Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care & Experience Advisor – Vision Surgery in Cardiff
✨Tip Number 1
Get to know the company! Research the eye care provider and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in enhancing patient relationships.
✨Tip Number 2
Practice your communication skills! Since the role involves consultations, being able to clearly convey information and empathise with patients is key. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare a list of questions to ask during your interview about scheduling treatments and diagnostic scans. This demonstrates your proactive attitude and readiness to take on the responsibilities of the role.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows that you're tech-savvy and ready to embrace the digital side of patient care.
We think you need these skills to ace Patient Care & Experience Advisor – Vision Surgery in Cardiff
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us see your enthusiasm for enhancing patient relationships. Share any relevant experiences that highlight your commitment to providing exceptional customer service in the healthcare field.
Highlight Your Communication Skills: Strong communication is key in this role, so make sure to showcase your ability to connect with patients. Use examples from past experiences where you effectively communicated complex information or resolved issues.
Be Organised and Detail-Oriented: Since the role involves scheduling treatments and undertaking diagnostic scans, we want to see your organisational skills shine through. Mention any tools or methods you use to stay organised and manage your time effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Optical Express Westfield Limited
✨Know Your Stuff
Familiarise yourself with the latest trends in eye care and the specific services offered by the company. Being able to discuss diagnostic scans and treatment options confidently will show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Patient Care & Experience Advisor, strong communication is key. Practice explaining complex medical terms in simple language. You might even want to role-play with a friend to ensure you can convey information clearly and empathetically.
✨Demonstrate Organisational Skills
Prepare examples from your past experiences where you've successfully managed multiple tasks or schedules. This could be anything from coordinating appointments to handling patient queries efficiently. Highlighting these skills will reassure them of your capability.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready about the company culture or the training process. This shows that you're not just interested in the job, but also in how you can grow within the company.
