At a Glance
- Tasks: Be the friendly face of our clinic, managing calls and providing top-notch customer service.
- Company: Join Optical Express, the UK's leading eye care provider with a global presence.
- Benefits: Enjoy a competitive salary, career progression, and free or discounted optical products.
- Other info: Work in a modern setting with superb technology support and 33 days annual leave.
- Why this job: Make a real difference in patients' lives while developing your skills in a dynamic environment.
- Qualifications: Confident, professional, and passionate about delivering world-class customer service.
The predicted salary is between 26500 - 26500 £ per year.
Location – Peterborough
Hours – 40 hours per week (Must be able to work Saturdays)
Salary - £26,500 per annum
Optical Express is the UK’s only complete eye care provider, and the leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. For over 35 years, millions of patients have trusted Optical Express with their eye care.
If you’re looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious Peterborough clinic. You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.
Every day will bring something new but your day to day role will involve:
- Covering the reception area, maintaining a priority for incoming calls at all times
- Take clear and concise messages
- Communicating all messages promptly and accurately
- Provide administrative support to the Manager
- Maintain stationery stocks and oversee the ordering of new supplies
- General reception duties as and when required
We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times.
What’s in it for you?
- Competitive salary
- Free or discounted optical products/procedures
- Career progression
- Modern working environment with superb technology support
- 33 days annual leave
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Receptionist in Cambridge employer: Optical Express Westfield Limited
Optical Express is an exceptional employer, offering a competitive salary and a modern working environment equipped with state-of-the-art technology. With a strong focus on employee growth, you will have access to career progression opportunities and the chance to work alongside skilled professionals in the eye care industry. Join our prestigious Peterborough clinic and be part of a team dedicated to delivering world-class customer service while enjoying benefits like free or discounted optical products and 33 days of annual leave.
Contact Details:
Optical Express Westfield Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Cambridge
✨Tip Number 1
Get to know the company! Research Optical Express and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with answering calls and handling inquiries confidently.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you present yourself professionally to reflect the high standards of Optical Express.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the Optical Express family.
We think you need these skills to ace Receptionist in Cambridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Receptionist role. Highlight your customer service experience and any relevant administrative skills to show us you’re the perfect fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for providing world-class customer service and how you can contribute to our team at Optical Express. Keep it concise but engaging!
Show Off Your Communication Skills:As a Receptionist, communication is key! In your application, demonstrate your ability to convey information clearly and effectively. This will help us see how you can handle the busy environment at our Peterborough clinic.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on this fantastic opportunity to join our team!
How to prepare for a job interview at Optical Express Westfield Limited
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their services, values, and what sets them apart in the eye care industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Receptionist, providing world-class customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your ability to handle difficult situations with grace and professionalism.
✨Practice Multi-Tasking Scenarios
Since the role involves juggling multiple tasks, think of scenarios where you successfully managed several responsibilities at once. During the interview, be ready to discuss how you prioritise tasks and maintain a calm demeanour in a busy environment.
✨Dress to Impress
First impressions matter! Dress professionally and ensure you look presentable. This reflects your understanding of the role's requirements and shows that you take the opportunity seriously. A polished appearance can set a positive tone for the entire interview.
