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- Tasks: Deliver exceptional customer service and assist patients with their eye care needs.
- Company: Leading eye care provider in St Albans with a modern work environment.
- Benefits: Competitive salary, annual leave, and training opportunities.
- Why this job: Make a difference in patients' lives while developing your skills in a supportive setting.
- Qualifications: Strong communication and organisational skills, plus experience in achieving sales targets.
- Other info: Join a dynamic team focused on patient satisfaction and career growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading eye care provider in St Albans is seeking a full-time Patient Advisor to deliver exceptional customer service.
Responsibilities include:
- Assisting patients
- Scheduling treatments
- Maintaining accurate records
Ideal candidates should possess:
- Strong communication and organizational skills
- Experience in achieving sales targets
This role offers a competitive salary, modern work environment, and benefits including annual leave and training opportunities.
Patient Experience Advisor in St Albans employer: Optical Express Group
Contact Detail:
Optical Express Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Experience Advisor in St Albans
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the eye care provider on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and sales targets. We want to show them we’re not just good on paper but can shine in person too!
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable. A smart outfit can boost our confidence and set the right tone.
✨Tip Number 4
Follow up after the interview with a thank-you email. It shows our enthusiasm for the role and keeps us fresh in their minds. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Patient Experience Advisor in St Albans
Some tips for your application 🫡
Show Off Your Communication Skills: As a Patient Experience Advisor, strong communication is key. Make sure your application highlights your ability to connect with people and provide exceptional service. Use clear and friendly language to reflect the kind of experience you’d create for our patients.
Be Organised in Your Approach: We love candidates who can keep things tidy! When writing your application, demonstrate your organisational skills by structuring your information clearly. Use bullet points or headings to make it easy for us to see how you meet the requirements.
Share Your Sales Success: If you've got experience hitting sales targets, don’t be shy about it! Include specific examples in your application that showcase your achievements. This will help us see how you can contribute to our team and enhance patient experiences.
Apply Through Our Website: We want to hear from you! The best way to apply is through our website. It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Optical Express Group
✨Know the Company Inside Out
Before your interview, take some time to research the eye care provider. Understand their values, services, and what sets them apart in St Albans. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Patient Experience Advisor, strong communication is key. Prepare examples from your past experiences where you successfully assisted customers or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Organisational Prowess
Since the role involves scheduling treatments and maintaining records, be ready to discuss how you manage your time and stay organised. You could mention tools or methods you use to keep track of tasks and ensure nothing falls through the cracks.
✨Prepare for Sales-Related Questions
Given that achieving sales targets is part of the job, think about your previous experiences with sales. Be prepared to share specific examples of how you met or exceeded targets, and what strategies you used to engage customers effectively.
