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- Tasks: Enhance patient interactions and assist with scheduling and health checks.
- Company: Leading healthcare provider in Southampton focused on exceptional care.
- Benefits: Competitive salary, training opportunities, and discounts on optical products.
- Why this job: Make a real difference in patients' lives while developing your customer service skills.
- Qualifications: Strong customer service skills and a passion for helping others.
- Other info: Flexible weekend hours with opportunities for career growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading healthcare provider in Southampton seeks a dedicated Patient Advisor to enhance patient interactions from the moment they enter the clinic. The ideal candidate will excel in customer service, ensuring patients feel valued, while performing tasks like scheduling treatments and assisting with health checks.
This full-time role requires flexibility, and offers a competitive salary along with various employee benefits, including training opportunities and discounted optical products.
Patient Advisor - Flexible Weekends, Exceptional Care in Southampton employer: Optical Express Group
Contact Detail:
Optical Express Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Advisor - Flexible Weekends, Exceptional Care in Southampton
✨Tip Number 1
Make sure to research the healthcare provider before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in being a Patient Advisor.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle patient queries or concerns. Role-playing with a friend can help you feel more confident when it comes to real-life situations.
✨Tip Number 3
Be ready to showcase your flexibility during the interview. Since this role requires working on weekends, highlight any previous experiences where you've adapted to changing schedules or worked in dynamic environments.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Patient Advisor - Flexible Weekends, Exceptional Care in Southampton
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your customer service experience. We want to see how you've made patients feel valued in previous roles, so share specific examples that showcase your skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Patient Advisor role. Mention how your skills align with the job description and why you’re excited about working with us in Southampton.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid long-winded sentences to get your message across effectively.
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role as quickly as possible.
How to prepare for a job interview at Optical Express Group
✨Know the Company Inside Out
Before your interview, take some time to research the healthcare provider. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Patient Advisor, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate empathy and effective communication, as these are crucial in making patients feel valued.
✨Be Ready for Role-Specific Scenarios
Expect scenario-based questions related to scheduling treatments or assisting with health checks. Practice how you would handle common situations, such as a patient needing urgent assistance or managing multiple appointments. This will help you think on your feet during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities mentioned in the job description or how the team ensures exceptional patient care. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
