Job Title – Patient Advisor
Hours: Full Time – 40 hours
Salary: £28,000
Location: Unit 345, Level 2 Lakeside Shopping Centre Thurrock RM20 2ZP United Kingdom
must be able to cover Brentwood and Colchester.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
- State of the art, modern working environments
- 33 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
- Access to a range of exclusive offers, discounts and rewards
- Employee Assistance Programme and Wellbeing Solutions/Support
It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve:
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations
- Scanning patients' eyes using state of the art equipment as part of a full health check
- Assisting patients to complete health questionnaires
- Introducing patients to their optometrist
- Scheduling treatment date
- Discussing finance options
- Accurately maintaining patient records
Are you our ideal candidate? The answer is yes if you:
- Have a passion for providing world-class customer service
- Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Are motivated and driven to succeed
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Patient Advisor in South Ockendon employer: Optical Express Group
Optical Express Group is an exceptional employer located in the vibrant heart of Central London, offering a dynamic work environment that fosters collaboration and professional growth. With competitive salaries and a comprehensive benefits package, including support for ongoing training and employee wellbeing, this role as a Senior Optometrist promises not only meaningful work but also the opportunity to thrive in your career. Join a team that values clinical excellence and is dedicated to making a positive impact on patients' lives.
