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For Companies At a Glance
- Tasks: Lead a dynamic team and deliver top-notch customer service in a thriving clinic.
- Company: Join sk:n, part of a leading group in aesthetic and optical care.
- Benefits: Enjoy a competitive salary, bonuses, generous holiday, and staff discounts.
- Why this job: Make a real difference in people's lives by enhancing their confidence through skin and eye health.
- Qualifications: Degree level education and 3+ years management experience in relevant sectors.
- Other info: Opportunities for personal growth in a supportive, fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Job Title – Clinic Manager
Location – Glasgow City Centre
Hours – 40 hrs per week, Full Time
sk:n clinics are now part of the same Group that owns Optical Express and ACES, two of the leading ophthalmology providers, With over30 years unrivalled client care and millions treated, we want every client to have access to the best in dermatology and skin care treatments, to help them on their journey to confidence in better skin.
Responsibilities
- Leading, motivating and managing a high performing team.
- Delivering industry leading customer service.
- Making our vision and values live and breathe.
- Effective team rostering, ensuring we have the right people in the right place at the right time.
- P&L management, taking every opportunity to minimize costs and maximise revenue.
- Ensuring audit, policies, procedures and medical governance standards are met at all times.
Why should you apply?
As a Clinic Manager working for Optical Express you will receive structured training and on-going support to achieve success through the development of your team, world class service, exacting standards and financial rigor.
As well as genuine opportunities for personal development, we also offer a generous basic salary, industry leading bonuses, company pension, 29 days holiday (inc. bank holidays) and substantial staff discounts.
Finally, it’s an opportunity to join the UK’s market leaders within the rapidly expanding Aesthetic, Cosmetic and Optical industries. You too could be changing lives by helping people to achieve greater self-confidence through better skin and eye health.
What will we look for in you?
- Ideally you’ll be educated to degree level and have a minimum of three years Management experience gained within either the Private Health, Beauty / Spa, Hospitality, Retail or Service sectors.
- Qualified Aesthetic Practitioner
- Experience of working within a target driven and fast paced environment.
- Proven people management skills, capable of building and leading high performing teams.
- Excellent organizational and communication skills
- Experience of P&L Accounts or budgetary management to control costs.
- A positive ‘can do’ attitude.
- Drive, determination and ability to overcome ambiguity and the daily challenges of ‘management’.
- A good understanding of statutory policies such as HR and Health and Safety. Experience of CQC policies and procedures is a distinct advantage.
- Genuine desire to work in the Aesthetic Industry.
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
sk:n is an equal opportunities employer.
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sk:n Clinic Manager employer: Optical Express Group
Contact Detail:
Optical Express Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land sk:n Clinic Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes sk:n tick and be ready to discuss how your experience aligns with their mission. Show them you’re not just another candidate, but someone who truly gets their vision.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team management and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace sk:n Clinic Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience and any relevant qualifications to show us you're the perfect fit for the Clinic Manager role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the aesthetic industry and how your previous experiences have prepared you for this role. Keep it engaging and personal!
Showcase Your Achievements: When detailing your work history, focus on specific achievements that demonstrate your ability to lead teams and manage budgets. Numbers speak volumes, so if you’ve improved performance or reduced costs, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other exciting opportunities we have!
How to prepare for a job interview at Optical Express Group
✨Know Your Stuff
Before the interview, make sure you understand sk:n's vision and values. Familiarise yourself with their services and how they stand out in the dermatology and skin care industry. This will help you demonstrate your genuine interest and align your answers with their goals.
✨Showcase Your Leadership Skills
As a Clinic Manager, you'll need to lead a high-performing team. Prepare examples of how you've successfully motivated and managed teams in the past. Think about specific challenges you've faced and how you overcame them, as this will highlight your people management skills.
✨Be Ready for Financial Questions
Since P&L management is part of the role, brush up on your financial knowledge. Be prepared to discuss how you've managed budgets or maximised revenue in previous roles. Having concrete examples will show that you're capable of handling the financial aspects of the position.
✨Demonstrate Your Customer Service Focus
Customer service is key in this role. Think of instances where you've delivered exceptional service or resolved customer issues effectively. Highlighting your commitment to client care will resonate well with the interviewers and show that you can uphold their industry-leading standards.
