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- Tasks: Build relationships with patients and assist in their eye care journey.
- Company: Optical Express, dedicated to exceptional patient care and community support.
- Benefits: Free laser eye surgery, 29 days leave, and ongoing training opportunities.
- Why this job: Make patients feel like superstars while working in a supportive team environment.
- Qualifications: Passion for customer service and strong organisational skills required.
- Other info: Part-time role with flexible hours, must be available Saturdays.
The predicted salary is between 13 - 16 £ per hour.
Hours: Part Time * must be available Saturdays
Location: Salisbury
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve:
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations
- Scanning patients eyes using state of the art equipment as part of a full health check
- Assisting patients to complete health questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates
- Discussing finance options
- Accurately maintaining patient records
Are you our ideal candidate? The answer is yes if you:
- Have a passion for providing world-class customer service
- Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Are motivated and driven to succeed
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Patient Advisor Optical Express in Salisbury employer: Optical Express Group
Contact Detail:
Optical Express Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Advisor Optical Express in Salisbury
✨Tip Number 1
Get to know the company! Research Optical Express and their values. When you understand what they stand for, you can tailor your conversations to show how you fit into their culture of care and integrity.
✨Tip Number 2
Practice your communication skills. As a Patient Advisor, you'll be interacting with a diverse range of people. Role-play with friends or family to get comfortable discussing patient care and treatment options.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you’ve successfully managed multiple tasks or built strong relationships with clients. This will help you stand out during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Optical Express team. Don’t miss out on this opportunity!
We think you need these skills to ace Patient Advisor Optical Express in Salisbury
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let your passion for providing exceptional patient care shine through. Share any relevant experiences that highlight your commitment to making patients feel valued and supported.
Be Clear and Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary to showcase your skills and experiences, especially those related to customer service and organisation.
Tailor Your Application: Don’t just send a generic application! Tailor it to the Patient Advisor role by mentioning specific responsibilities from the job description. This shows us you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Optical Express Group
✨Know the Company Culture
Before your interview, take some time to research Optical Express and their commitment to patient care and community involvement. Understanding their values will help you align your answers with what they stand for, showing that you're a great fit for their team.
✨Showcase Your Customer Service Skills
As a Patient Advisor, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've provided exceptional customer service. Highlight how you built relationships and communicated effectively, as this is key to making patients feel valued.
✨Prepare for Role-Specific Questions
Expect questions related to the specific duties of a Patient Advisor, such as handling patient consultations or maintaining records. Think about how you would approach these tasks and be ready to discuss any relevant experience you have in similar roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or how the team collaborates to ensure excellent patient care. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
