At a Glance
- Tasks: Be the friendly face of our clinics, managing calls and supporting patients daily.
- Company: Join Optical Express, the UK's leading eye care provider with over 35 years of trusted service.
- Benefits: Enjoy a competitive salary, free optical products, and career progression in a modern environment.
- Other info: Must be willing to travel between Oxford and Maidenhead; Saturday work is required.
- Why this job: This role offers a chance to make a real impact on patient experiences in a dynamic team.
- Qualifications: We're looking for confident, organised individuals with a passion for customer service and teamwork.
The predicted salary is between 20400 - 29600 € per year.
Overview
Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers.
For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry. Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss. If you’re looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious Practices in both Oxford and Maidenhead.
Candidates must be willing to travel between Oxford and Maidenhead.
Role details
Job Title: Receptionist
Location: Oxford with occasional travel to Maidenhead
Hours: 40 hours per week (Must be able to work Saturdays)
Salary: £25,400 per annum
Responsibilities
- Covering the reception area, maintaining a priority for incoming calls at all times
- Take clear and concise messages
- Communicating all messages promptly and accurately
- Provide administrative support to the Manager
- Maintain stationery stocks and oversee the ordering of new supplies
- General reception duties as and when required
What we’re looking for
We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times.
What’s in it for you?
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
Please apply now by uploading your CV.
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer
Receptionist Optical Express in Oxford employer: Optical Express Group
Optical Express is an exceptional employer, offering a competitive salary and a modern working environment equipped with state-of-the-art technology. With a strong focus on employee growth and career progression, you will be part of a dedicated team that values high standards of service and professionalism, all while contributing to the leading edge of eye care in the UK and Europe. Join us in our prestigious practices in Oxford and Maidenhead, where every day presents new opportunities to make a meaningful impact on patients' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Optical Express in Oxford
✨Tip Number 1
Familiarise yourself with Optical Express and their services. Understanding their offerings, especially in laser eye surgery and eye care, will help you engage confidently during any interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Highlight your customer service experience. Since this role is all about providing a world-class customer experience, be ready to share specific examples of how you've excelled in similar roles, particularly in busy environments.
✨Tip Number 3
Prepare for questions about multi-tasking and organisation. Given the fast-paced nature of the job, think of scenarios where you've successfully managed multiple tasks at once, and be ready to discuss your strategies for staying organised.
✨Tip Number 4
Show your willingness to learn and grow. Optical Express values progression, so express your enthusiasm for developing your skills and advancing within the company during your conversations with them.
We think you need these skills to ace Receptionist Optical Express in Oxford
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Receptionist position at Optical Express. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administrative roles. Use bullet points for clarity and include specific achievements that demonstrate your organisational and communication skills.
Write a Compelling Cover Letter:In your cover letter, express your passion for providing world-class customer service and your motivation to work with Optical Express. Mention your ability to multi-task and work in a busy environment, as well as your willingness to travel between Oxford and Maidenhead.
Proofread Your Application:Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Receptionist role.
How to prepare for a job interview at Optical Express Group
✨Showcase Your Customer Service Skills
As a Receptionist at Optical Express, you'll be the first point of contact for patients. Highlight your previous experience in customer service and provide examples of how you've handled challenging situations with professionalism and care.
✨Demonstrate Your Organisational Abilities
This role requires strong organisational skills to manage multiple tasks effectively. Be prepared to discuss how you prioritise tasks and maintain efficiency in a busy environment, perhaps by sharing specific strategies or tools you use.
✨Emphasise Teamwork and Communication
Working closely with others is crucial in this position. Share examples of how you've successfully collaborated with colleagues in the past, and highlight your communication skills, especially in conveying messages clearly and accurately.
✨Express Your Willingness to Learn
Optical Express values employees who are motivated to grow within the company. Convey your enthusiasm for learning new skills and adapting to the fast-paced environment, and mention any relevant training or development you've pursued in the past.
