At a Glance
- Tasks: Manage reception, handle calls, and provide top-notch customer service.
- Company: Join Optical Express, the UK's leading eye care provider.
- Benefits: Competitive salary, bonus potential, free eye surgery, and 29 days leave.
- Other info: Dynamic work environment with growth opportunities in a global organisation.
- Why this job: Be part of a team that transforms lives through exceptional eye care.
- Qualifications: Confident, organised, and passionate about delivering world-class service.
The predicted salary is between 25400 - 28360 £ per year.
Job Title – Receptionist
Location – White City, London
Hours – Full-time, 40 hours per week (flexible across clinic opening hours, Monday to Sunday 09:00-20:30 including weekends)
Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers.
For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry.
Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss.
If you’re looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious practice in White City, London.
You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.
Every day will bring something new but your day to day role will involve –
- Covering the reception area, maintaining a priority for incoming calls at all times
- Take clear and concise messages
- Communicating all messages promptly and accurately
- Provide administrative support to the Manager
- Maintain stationery stocks and oversee the ordering of new supplies
- General reception duties as and when required
We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times.
What’s in it for you?
- Free or discounted optical products/procedures
- Career progression
- Modern working environment with superb technology support
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer
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Receptionist Optical Express employer: Optical Express Group
Optical Express Group is an exceptional employer located in the vibrant heart of Central London, offering a dynamic work environment that fosters collaboration and professional growth. With competitive salaries and a comprehensive benefits package, including support for ongoing training and employee wellbeing, this role as a Senior Optometrist promises not only meaningful work but also the opportunity to thrive in your career. Join a team that values clinical excellence and is dedicated to making a positive impact on patients' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Optical Express
✨Tip Number 1
Get to know the company! Research Optical Express and their values. When you walk into that interview, show us you understand what they stand for and how you can contribute to their mission of providing world-class eye care.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients. We recommend role-playing common scenarios with a friend to boost your confidence and ensure you're ready to handle any situation with professionalism.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look presentable and professional when you arrive for your interview. It shows you take the opportunity seriously and are ready to represent Optical Express.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Receptionist Optical Express
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Receptionist role at Optical Express. Highlight any relevant experience in customer service and administration, as well as your ability to multi-task in a busy environment. We want to see how you can bring your unique skills to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for providing world-class customer service and why you’re excited about working with us at Optical Express. Keep it concise but engaging – we love a bit of personality!
Showcase Your Communication Skills:As a Receptionist, strong communication skills are key. In your application, give examples of how you've effectively communicated in previous roles. Whether it's handling calls or taking messages, we want to know how you keep things running smoothly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Optical Express!
How to prepare for a job interview at Optical Express Group
✨Know the Company Inside Out
Before your interview, make sure you research Optical Express thoroughly. Understand their services, values, and what sets them apart in the eye care industry. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to handle difficult situations with grace and professionalism.
✨Practice Multi-Tasking Scenarios
Given the fast-paced environment, practice how you would manage multiple tasks at once. Think of scenarios where you might need to answer calls while assisting patients or managing administrative duties. Being able to demonstrate your multi-tasking skills will impress the interviewers.
✨Dress to Impress
First impressions matter! Dress professionally and ensure you look presentable. A polished appearance reflects your understanding of the role's requirements and shows that you take the opportunity seriously.
