At a Glance
- Tasks: Manage reception, handle calls, and provide top-notch customer service.
- Company: Join Optical Express, the UK's leading eye care provider.
- Benefits: Competitive salary, bonus potential, free eye surgery, and 29 days leave.
- Other info: Great career growth opportunities in a modern working environment.
- Why this job: Be part of a team that makes a real difference in patients' lives.
- Qualifications: Confident, professional, with strong communication and organisational skills.
The predicted salary is between 21400 - 29600 £ per year.
Overview
Job Title – Receptionist. Location – Uxbridge. Hours – 40 hours per week (Must be able to work Saturdays). Salary – £25,400 per annum.
Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers.
For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry.
Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss.
If you’re looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious Practice in Uxbridge.
You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.
Responsibilities
- Covering the reception area, maintaining a priority for incoming calls at all times
- Take clear and concise messages
- Communicating all messages promptly and accurately
- Provide administrative support to the Manager
- Maintain stationery stocks and oversee the ordering of new supplies
- General reception duties as and when required
Requirements
We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times.
What’s in it for you?
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
Please apply now by uploading your CV.
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer
Receptionist in Uxbridge employer: Optical Express Group
Optical Express is an exceptional employer, offering a dynamic work environment in Uxbridge where you can thrive as a Receptionist. With a commitment to employee growth through ongoing training and development, alongside a competitive salary and generous benefits such as free laser eye surgery and a supportive team culture, you'll be part of a leading organisation dedicated to providing world-class eye care. Join us and contribute to a meaningful patient journey while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Uxbridge
✨Tip Number 1
First things first, make sure you know the company inside out. Research Optical Express and their services so you can chat confidently about what they do during your interview. This shows you're genuinely interested and ready to be part of the team!
✨Tip Number 2
Practice makes perfect! Get a friend or family member to do a mock interview with you. Focus on common receptionist questions and how you’d handle busy situations. This will help you feel more at ease when it’s your turn in the hot seat.
✨Tip Number 3
Dress to impress! As a receptionist, you'll be the first point of contact for patients, so make sure you look professional and presentable. A smart outfit can boost your confidence and leave a great first impression.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist in Uxbridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Receptionist role. Highlight your customer service experience and any relevant skills that match what we’re looking for. A personalised CV shows us you’re genuinely interested in joining our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for providing world-class customer service and how you can contribute to our team. Keep it concise but engaging – we want to see your personality!
Show Off Your Communication Skills:As a Receptionist, communication is key! In your application, demonstrate your ability to convey information clearly and effectively. Whether it’s through your CV or cover letter, let us see how articulate you are.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy – a great trait for this position!
How to prepare for a job interview at Optical Express Group
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their services, values, and what sets them apart in the eye care industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Receptionist, providing world-class customer service is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Highlight your ability to multi-task and maintain professionalism under pressure, as this role demands it.
✨Practice Clear Communication
Since you'll be taking calls and relaying messages, practice speaking clearly and concisely. You might even want to do a mock interview with a friend, focusing on how you articulate your thoughts. This will help you feel more confident during the actual interview.
✨Dress to Impress
First impressions matter! Dress professionally and ensure you look presentable. A polished appearance reflects your understanding of the role's requirements and shows that you take the opportunity seriously. Remember, you're representing Optical Express right from the start!
