Healthcare Assistant Optical Express Optical Express in Peterborough

Healthcare Assistant Optical Express Optical Express in Peterborough

Peterborough Full-Time 27040 - 27040 £ / year (est.) No working from home possible
Optical Express Group

At a Glance

  • Tasks: Assist in surgeries, conduct pre-operative tests, and support patient care.
  • Company: Join Optical Express, the UK's leading eye care provider with a focus on patient care.
  • Benefits: Enjoy a competitive salary, 33 days annual leave, and free eye surgery.
  • Other info: Opportunities for ongoing training and career growth in a modern environment.
  • Why this job: Make a real difference in patients' lives while working in a supportive team.
  • Qualifications: Excellent communication skills and adaptability are essential.

The predicted salary is between 27040 - 27040 £ per year.

Location: Peterborough

Hours: 40 hours per week (including weekends)

Salary: £27,040 per annum

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Surgery Associate (Healthcare Assistant) based in our Peterborough clinic. The role involves travelling to cover other Optical Express surgery clinics (travel costs will be covered by Company).

Key Responsibilities and Accountabilities:

  • Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres.
  • Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure.
  • Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
  • Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers.
  • Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries.
  • Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops.
  • Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments.
  • Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering.
  • Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management.

Essential Skills:

  • Excellent communication and presentation skills
  • Ability to absorb and convey highly technical information
  • Adaptable with a flexible approach to work
  • Excellent time management skills and ability to prioritise tasks
  • A confident and professional individual who has fantastic organisational skills
  • Excellent telephone manner
  • Demonstrate confidentiality, integrity and discretion
  • Flexibility to travel to other clinics on a regular basis (travel costs will be covered by Optical Express)

What’s in it for you?

  • A market leading salary
  • No night shift
  • State of the art, modern working environments
  • 33 days’ annual leave per annum*
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eyewear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • An accessible management team and transparent management structure
  • Working in a larger clinical team means less pressure on our staff and more time to spend with our patients
  • Full visibility of 6-weeks’ rota

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Healthcare Assistant Optical Express Optical Express in Peterborough employer: Optical Express Group

Optical Express is an exceptional employer, offering a supportive and collaborative work culture that prioritises patient care and employee development. With a market-leading salary, generous benefits including free laser eye surgery, and ongoing training opportunities, employees in the Peterborough clinic can thrive in a state-of-the-art environment while making a meaningful impact on patients' lives. The commitment to integrity and community involvement further enhances the rewarding experience of being part of the Optical Express team.

Optical Express Group

Contact Details:

Optical Express Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Healthcare Assistant Optical Express Optical Express in Peterborough

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Optical Express. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Healthcare Assistant. The more comfortable you are, the better you'll perform!

Tip Number 3

Dress to impress! Make sure you look professional and polished for your interview. First impressions matter, and looking the part can boost your confidence. Plus, it shows you take the opportunity seriously!

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!

We think you need these skills to ace Healthcare Assistant Optical Express Optical Express in Peterborough

Excellent Communication Skills
Presentation Skills
Ability to Absorb Technical Information
Adaptability
Time Management Skills
Organisational Skills
Telephone Manner

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Healthcare Assistant role. Highlight your relevant experience and skills that match what we’re looking for, like communication and organisational skills.

Show Your Passion:Let us know why you want to work with Optical Express! Share your enthusiasm for patient care and how you align with our values of trust, integrity, and community involvement.

Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the point.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Optical Express Group

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Healthcare Assistant at Optical Express. Familiarise yourself with pre-operative testing, patient discharging, and the role of a scrub assistant. This will help you answer questions confidently and show that you're genuinely interested in the position.

Showcase Your Communication Skills

As a Healthcare Assistant, excellent communication is key. Prepare examples of how you've effectively communicated with patients or team members in the past. This could be during a challenging situation or when explaining complex information. Highlighting your ability to convey technical details clearly will impress the interviewers.

Demonstrate Adaptability

The job requires flexibility, especially since you'll be travelling to different clinics. Be ready to discuss times when you've had to adapt to new environments or changes in your work routine. This shows that you can handle the dynamic nature of the role and are willing to go the extra mile for patient care.

Prepare Questions About Patient Care

At Optical Express, patient care is paramount. Prepare thoughtful questions about their approach to patient safety and quality management. This not only shows your commitment to the role but also gives you insight into their values and culture, helping you determine if it's the right fit for you.