Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support patients through their cosmetic journey and ensure top-notch customer service.
- Company: Join The Harley Medical Group, a leader in cosmetic surgery with over 35 years of excellence.
- Benefits: Enjoy a competitive salary, bonuses, 29 days leave, and free eye surgeries.
- Why this job: Be part of a trusted team that enhances lives through innovative cosmetic procedures.
- Qualifications: 1 year experience in aesthetics or beauty, with a passion for customer service.
- Other info: Ongoing training and a modern work environment await you!
The predicted salary is between 36000 - 60000 £ per year.
Job Title – Patient Coordinator (The Harley Medical Group)
Location – London, Harley Street
Hours of Work – Full Time (40hrs per week)
The Harley Medical Group has been a leading provider in cosmetic surgery treatments in the UK for over 35 years. Now part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, we continue to provide a comprehensive range of procedures, including breast augmentation, rhinoplasty, eyelid blepharoplasty and abdominoplasty.
Committed to excellence, we combine medical expertise with personalised care to achieve exceptional results. Our team of highly skilled surgeons, doctors, and nurses operate under the highest standards of professionalism and patient safety. Regulated by the Care Quality Commission (CQC) in England, we prioritise safety, quality, and confidence in every treatment we deliver. With a legacy built on trust and impactful results, we are committed to enhancing lives through our medical expertise, precision and innovation in cosmetic procedures.
Due to expansion in our services, The Harley Medical group have an exciting new opportunities for Patient Coordinators to support in the scheduling of patients for cosmetic procedures.
Job duties:
Maintain high standards of professionalism, customer care and product knowledge within the Clinic.
Strive to meet and exceed the expectations of our patients.
Ensure that the patient journey is smooth and efficient and that all patients receive a high level of customer service.
Ensure that at all times the Clinic is presentable and maintains the highest standards of cleanliness, promoting the professional and clinical image of The Harley Medical Group.
Influence and advise potential patients on the most suitable and appropriate solution for their needs.
Communicate with your manager to ensure effective running of clinic and surgery days.
We want to hear from candidates with:
A minimum of 1 year experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment.
Team player, with a positive can-do attitude.
Passionate about giving great customer service.
Experience of working to sales targets and be happy to get involved with promotional activity.
In return, we can offer:
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
#J-18808-Ljbffr
Patient Coordinator THMG employer: Optical Express Group
Contact Detail:
Optical Express Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Coordinator THMG
✨Tip Number 1
Familiarise yourself with the latest trends and procedures in cosmetic surgery. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field, which is crucial for a Patient Coordinator role.
✨Tip Number 2
Network with professionals in the aesthetics industry. Attend relevant events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you exceeded patient expectations or handled difficult situations effectively, as this will showcase your suitability for the role.
✨Tip Number 4
Research The Harley Medical Group thoroughly. Understand their values, services, and what sets them apart in the industry. This will allow you to tailor your conversation during the interview and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Patient Coordinator THMG
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Patient Coordinator. Tailor your application to highlight relevant experience in aesthetics, customer service, and teamwork.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in similar roles. Emphasise your customer service skills, any sales targets you've met, and your ability to work in a team environment.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the cosmetic industry. Mention specific experiences that demonstrate your ability to provide excellent customer service and how you can contribute to the clinic's success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the healthcare sector.
How to prepare for a job interview at Optical Express Group
✨Research the Company
Before your interview, take some time to learn about The Harley Medical Group. Understand their services, values, and what sets them apart in the cosmetic surgery industry. This knowledge will help you answer questions more effectively and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Patient Coordinator, excellent customer service is key. Prepare examples from your previous experience where you went above and beyond for a customer. Highlight your ability to maintain professionalism and ensure a smooth patient journey.
✨Demonstrate Team Spirit
The role requires a team player with a positive attitude. Be ready to discuss how you've collaborated with colleagues in the past and contributed to a positive work environment. Emphasise your willingness to support others and work towards common goals.
✨Prepare for Sales-Related Questions
Since the position involves working to sales targets, be prepared to discuss your experience in achieving sales goals. Think of specific instances where you successfully promoted products or services and how you can apply that experience to this role.
