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For Companies At a Glance
- Tasks: Deliver exceptional patient care and assist with consultations in a dynamic environment.
- Company: Leading optical care provider in the UK with a focus on patient relationships.
- Benefits: Free eye tests, ongoing training, and a supportive work culture.
- Why this job: Make a real difference in patients' lives while developing your customer service skills.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Full-time position with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A leading optical care provider in the UK is looking for a Patient Advisor to join their team in Middlesbrough. You will play a vital role in delivering exceptional patient care, assisting with consultations, and building relationships with patients.
The ideal candidate will have strong organizational and communication skills, with a passion for customer service and experience in achieving sales targets.
This full-time position offers a dynamic work environment and a range of benefits, including free eye tests and ongoing training.
Patient Care Concierge - Eye Health & Consults employer: Optical Express Group
Contact Detail:
Optical Express Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Concierge - Eye Health & Consults
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the optical care provider on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and sales targets. We can role-play with a friend to boost our confidence and nail those responses.
✨Tip Number 3
Show off your passion for customer service during the interview. Share specific examples of how we've gone above and beyond for patients or customers in the past. It’ll make us stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or new roles that pop up.
We think you need these skills to ace Patient Care Concierge - Eye Health & Consults
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us see your enthusiasm for delivering exceptional patient care. Share any relevant experiences that highlight your commitment to helping others and how you can contribute to our team.
Highlight Your Communication Skills: Since this role involves building relationships with patients, make sure to showcase your strong communication skills in your application. Use examples that demonstrate how you've effectively interacted with customers or clients in the past.
Be Organised and Detail-Oriented: We love candidates who pay attention to detail! In your written application, emphasise your organisational skills and how they’ve helped you manage tasks efficiently. This will show us that you can handle the dynamic environment we offer.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Optical Express Group
✨Know Your Stuff
Before the interview, make sure you research the company and its services thoroughly. Understand their approach to patient care and be ready to discuss how you can contribute to their mission of delivering exceptional service.
✨Showcase Your Communication Skills
As a Patient Care Concierge, strong communication is key. Prepare examples from your past experiences where you effectively communicated with patients or colleagues. This will demonstrate your ability to build relationships and provide excellent customer service.
✨Highlight Your Organisational Skills
In this role, you'll need to juggle multiple tasks. Be ready to share specific instances where you've successfully managed your time and organised your workload. This will show that you're capable of thriving in a dynamic work environment.
✨Be Sales Savvy
Since achieving sales targets is part of the job, think of examples where you've successfully met or exceeded sales goals in the past. This will help illustrate your passion for customer service and your ability to drive results.
