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- Tasks: Join our Clinical Services team as an Office Administrator, handling diverse tasks daily.
- Company: Optical Express is a leading eye care provider with over 35 years of trusted service.
- Benefits: Enjoy discounted vision correction products, modern office space, and career progression opportunities.
- Other info: This role offers a chance to thrive in a dynamic environment while making a difference.
- Why this job: Be part of a supportive culture focused on excellence, community impact, and personal growth.
- Qualifications: Strong customer service skills and proficiency in Microsoft Office are essential; training provided.
The predicted salary is between 24000 - 36000 £ per year.
Location – Glasgow City Centre
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. With clinics across the UK, Ireland, and mainland Europe, Optical Express offers you a huge variety of exciting career opportunities.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
If you’re looking to work for a market leader, then read on as we are looking for an experienced Office Administrator in our Clinical Services department to work in our prestigious offices in Glasgow city centre.
The Role
Our Clinical services team provides support throughout our business, dealing with our clinics, marketing teams, optometrists and surgeons, and the Administration team plays a big part in this. The role is varied and will require the successful candidate to be highly organised with the ability to deal with many tasks at the same time. Every day will bring something new but your day to day role will involve:
- Setting up teams call
- Organising CPD events and certification
- Updating excel reports
- Email to external consultants and collating response.
Essential skills
We are looking for applicants who have excellent customer service skills, with strong written and verbal communication skills and strong organisational skills. Previous Customer Service experience is preferred, although full training will be provided. Proficiency in Microsoft Office applications, as well as the ability to acquire new IT skills is required.
We are seeking individuals who are articulate and presentable; diligent and detail orientated; motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times. You will enjoy working closely with other members of your team and with colleagues across different areas of the business, so it is essential that you are able to work well with others in order to bring enquiries to a conclusion and influence outcomes.
What’s in it for you?
- Discounted vision correction products/procedures
- Modern, city centre working environment
- Discounted rates at on site restaurant
- Investment in your training and career progression
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Office Administrator – Clinical Services Dept employer: Optical Express Group
Contact Detail:
Optical Express Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator – Clinical Services Dept
✨Tip Number 1
Familiarise yourself with Optical Express and their commitment to patient care and community involvement. Understanding their values will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel, as this role requires proficiency in these applications. Consider taking a quick online course or tutorial to ensure you're comfortable with the tools you'll be using daily.
✨Tip Number 3
Prepare examples of your previous customer service experiences where you successfully managed multiple tasks. This will showcase your organisational skills and ability to handle the varied responsibilities of the Office Administrator role.
✨Tip Number 4
Network with current or former employees of Optical Express if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Office Administrator – Clinical Services Dept
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Office Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administration. Use bullet points for clarity and focus on achievements that demonstrate your organisational skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Clinical Services department at Optical Express.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Office Administrator role.
How to prepare for a job interview at Optical Express Group
✨Showcase Your Organisational Skills
As an Office Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects simultaneously in previous roles. This will demonstrate your ability to handle the varied responsibilities of the position.
✨Emphasise Customer Service Experience
Highlight any previous customer service roles you've held. Be ready to discuss specific situations where you provided excellent service, resolved issues, or improved customer satisfaction. This aligns with the company's focus on exceptional patient care.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office applications is required, brush up on your skills, especially in Excel. Consider preparing a few examples of how you've used these tools effectively in past positions to streamline processes or manage data.
✨Demonstrate Teamwork and Communication Skills
The role involves working closely with various teams. Prepare to discuss how you've collaborated with others in the past, including any challenges faced and how you overcame them. This will show your ability to work well within a team environment.