At a Glance
- Tasks: Lead a dynamic team and drive performance in a customer-focused optical practice.
- Company: Join Optical Express, a leader in laser surgery with a fun and rewarding culture.
- Benefits: Enjoy 33 days annual leave, free eye surgery, and ongoing training opportunities.
- Other info: Access exclusive discounts and a supportive employee wellbeing programme.
- Why this job: Make a real impact by helping patients and developing your team in a modern environment.
- Qualifications: Strong management experience in retail or optical settings with excellent communication skills.
The predicted salary is between 45000 - 45000 £ per year.
Location: Dartford covering Maidstone
Hours: 40 hours per week
Salary: £45,000 plus bonus
Key Responsibilities
- You will be customer facing and you will help drive performance for the practice.
- You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and promoting the benefits of laser surgery to patients.
- You may come from a retail background where world class customer service comes naturally to you.
- You will have strong management experience within a high-end retail or Optical setting.
- You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
- You’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
Day to day
- Effectively and efficiently manage resources to meet customer demands.
- Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express.
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence.
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs.
A career at Optical Express is fulfilling, fun and rewarding.
State of the art, modern working environments
- 33 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
- Access to a range of exclusive offers, discounts and rewards
- Employee Assistance Programme and Wellbeing Solutions/Support
Optical Express is an equal opportunities employer.
Dual Clinic Manager Optical Express in Maidstone employer: Optical Express Group
Optical Express is an exceptional employer, offering a dynamic and supportive work environment in Dartford. With a focus on employee development, you will benefit from ongoing training opportunities, generous annual leave, and unique perks such as free laser eye surgery and discounted eyewear. Join a team that values world-class customer service and fosters a culture of growth and collaboration, making your career both fulfilling and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Dual Clinic Manager Optical Express in Maidstone
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to management and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show your passion for the optical industry! Research the latest trends in laser surgery and be ready to discuss how you can promote these benefits to potential patients during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Optical Express team.
We think you need these skills to ace Dual Clinic Manager Optical Express in Maidstone
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your experience in delivering world-class customer service. We want to see how you've gone above and beyond for customers in your previous roles, especially if you come from a retail or optical background.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. We love seeing candidates who take the extra step to connect their experience with what we’re looking for.
Highlight Your Management Skills:Since this role involves managing a team, be sure to showcase your management experience. Talk about how you've developed teams in the past and any specific achievements that demonstrate your ability to drive performance and support your colleagues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Optical Express family!
How to prepare for a job interview at Optical Express Group
✨Know Your Stuff
Make sure you understand the ins and outs of Optical Express and the role of a Dual Clinic Manager. Familiarise yourself with their services, especially laser surgery, and be ready to discuss how you can promote these to potential patients.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully managed a team or improved performance. Highlight your ability to coach and develop others, as this is crucial for the role.
✨Customer Service is Key
Since the role is customer-facing, be ready to share your approach to delivering world-class customer service. Think of specific situations where you’ve gone above and beyond for customers in a retail or optical setting.
✨Ask Thoughtful Questions
At the end of the interview, have some insightful questions prepared. This shows your interest in the company and the role. You might ask about the team dynamics or how success is measured in the practice.
