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- Tasks: Join our team as a Healthcare Assistant, supporting surgeries and patient care.
- Company: Optical Express is Europe's leading provider of eye care, trusted by millions for over 34 years.
- Benefits: Enjoy a competitive salary, free eye surgery, generous leave, and ongoing training.
- Why this job: Be part of a caring culture that values teamwork and community impact.
- Qualifications: Excellent communication skills, adaptability, and a professional attitude are essential.
- Other info: Travel to various clinics with costs covered; no night shifts!
The predicted salary is between 20400 - 28600 £ per year.
Title: Healthcare Assistant
Location: Fakenham
Hours: 40 hours per week
Salary: £25,400 per annum
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
For over 34 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Surgery Associate (Healthcare Assistant) based in our Fakenham clinic. The role involves travelling to cover other Optical Express surgery clinics (travel costs will be covered by Company)
Key Responsibilities and Accountabilities:
Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres. You will also be responsible for the following:
- Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure.
- Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
- Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers.
- Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries.
- Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops.
- Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments.
- Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering.
- Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management.
Essential Skills
- Excellent communication and presentation skills
- Ability to absorb and convey highly technical information
- Adaptable with a flexible approach to work
- Excellent time management skills and ability to prioritise tasks
- A confident and professional individual who has fantastic organisational skills
- Excellent telephone manner
- Demonstrate confidentiality, integrity and discretion
- Flexibility to travel to other clinics on a regular basis (travel costs will be covered by Optical Express)
What’s in it for you?
- Amarket leading salary
- No night shift
- State of the art, modern working environments
- 29 days’ annual leave per annum
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- An accessible management team and transparent management structure
- Working in a larger clinical team means less pressure on our staff and more time to spend with our patients
- Full visibility of 6-weeks’ rota
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer.
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Healthcare Assistant Optical Express Optical Express employer: Optical Express Group
Contact Detail:
Optical Express Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant Optical Express Optical Express
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Healthcare Assistant at Optical Express. Understanding the nuances of pre-operative testing and patient discharging will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your communication skills and ability to convey technical information clearly. Since you'll be interacting with patients and assisting surgeons, showcasing these skills can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your adaptability and flexibility, especially regarding travel to different clinics. Showing that you're willing to go the extra mile can make a positive impression on the hiring team.
✨Tip Number 4
Research Optical Express's commitment to patient care and community involvement. Being able to speak about their values and how they resonate with you can demonstrate your genuine interest in the role and the company.
We think you need these skills to ace Healthcare Assistant Optical Express Optical Express
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Healthcare Assistant at Optical Express. Familiarise yourself with the key tasks mentioned in the job description, such as pre-operative testing and patient discharging.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your communication skills, adaptability, and any previous healthcare experience to stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the role. Mention specific examples from your past experiences that demonstrate your ability to excel in this position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Optical Express Group
✨Showcase Your Communication Skills
As a Healthcare Assistant, excellent communication is key. Be prepared to demonstrate how you can convey complex information clearly and effectively, especially when discussing patient care.
✨Highlight Your Adaptability
The role requires flexibility, especially with travel to different clinics. Share examples of how you've successfully adapted to new environments or changes in your work routine.
✨Demonstrate Organisational Skills
With responsibilities like managing patient flow and updating medical records, it's crucial to show that you can prioritise tasks efficiently. Prepare to discuss specific strategies you use to stay organised.
✨Emphasise Teamwork and Integrity
Optical Express values a culture of care and support. Be ready to talk about your experiences working in a team and how you uphold integrity and confidentiality in your professional interactions.
