Healthcare Assistant Optical Express Optical Express in Leeds

Healthcare Assistant Optical Express Optical Express in Leeds

Leeds Full-Time No working from home possible
Optical Express Group

At a Glance

  • Tasks: Assist in surgeries, conduct pre-operative tests, and support patients throughout their eye care journey.
  • Company: Optical Express is the UK's leading provider of laser eye and cataract surgery with over 36 years of experience.
  • Benefits: Enjoy a competitive salary, 29 days annual leave, free eye surgery, and ongoing training opportunities.
  • Other info: No night shifts and a transparent management structure for career growth.
  • Why this job: Join a supportive team dedicated to patient care and community impact in a modern working environment.
  • Qualifications: Excellent communication skills, adaptability, and a professional attitude are essential; travel flexibility required.

Title: Healthcare Assistant

Location: Leeds

Hours: 40 hours per week

Salary: £25,400 per annum

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 36 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Healthcare Assistant (Surgery Assistant). The role involves travelling to cover other Optical Express surgery clinics (travel costs will be covered by Company).

Key Responsibilities and Accountabilities:

Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres. You will also be responsible for the following:

  • Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure.
  • Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
  • Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers.
  • Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries.
  • Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops.
  • Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments.
  • Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering.
  • Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management.

Essential Skills

  • Excellent communication and presentation skills
  • Ability to absorb and convey highly technical information
  • Adaptable with a flexible approach to work
  • Excellent time management skills and ability to prioritise tasks
  • A confident and professional individual who has fantastic organisational skills
  • Excellent telephone manner
  • Demonstrate confidentiality, integrity and discretion
  • Flexibility to travel to other clinics on a regular basis (travel costs will be covered by Optical Express)

What’s in it for you?

  • Amarket leading salary
  • No night shift
  • State of the art, modern working environments
  • 29 days’ annual leave per annum
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eyewear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • An accessible management team and transparent management structure
  • Working in a larger clinical team means less pressure on our staff and more time to spend with our patients
  • Full visibility of 6 week rota

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer.

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Healthcare Assistant Optical Express Optical Express in Leeds employer: Optical Express Group

Optical Express is an exceptional employer, dedicated to delivering outstanding patient care while fostering a supportive and collaborative work culture. With a focus on employee growth, we offer ongoing training opportunities, a market-leading salary, and a range of benefits including free laser eye surgery and generous leave. Our commitment to integrity and community involvement makes working at our Leeds clinic not just a job, but a meaningful career in healthcare.

Optical Express Group

Contact Details:

Optical Express Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Healthcare Assistant Optical Express Optical Express in Leeds

Tip Number 1

Familiarise yourself with the specific responsibilities of a Healthcare Assistant at Optical Express. Understanding the role's requirements, such as pre-operative testing and patient discharging, will help you demonstrate your knowledge during interviews.

Tip Number 2

Highlight any relevant experience in healthcare or customer service roles. Being able to showcase your communication skills and ability to handle technical information will set you apart from other candidates.

Tip Number 3

Network with current or former employees of Optical Express. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your application process.

Tip Number 4

Prepare for potential scenario-based questions in the interview. Think about how you would handle patient queries or manage time effectively in a busy clinic environment, as these are crucial aspects of the role.

We think you need these skills to ace Healthcare Assistant Optical Express Optical Express in Leeds

Excellent Communication Skills
Presentation Skills
Ability to Absorb Technical Information
Adaptability
Time Management Skills
Organisational Skills
Confidentiality and Integrity

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Healthcare Assistant role. Focus on your communication skills, adaptability, and any previous healthcare experience.

Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for patient care and your understanding of the responsibilities involved in the role. Mention specific examples of how you have demonstrated the essential skills listed in the job description.

Highlight Relevant Skills:In your application, emphasise your ability to absorb and convey technical information, time management skills, and your flexibility to travel. These are key attributes that Optical Express is looking for.

Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Optical Express Group

Showcase Your Communication Skills

As a Healthcare Assistant, excellent communication is key. Be prepared to demonstrate how you can convey complex information clearly and effectively, especially when discussing patient care and procedures.

Highlight Your Adaptability

The role requires flexibility and the ability to adapt to different situations. Share examples from your past experiences where you've successfully adjusted to changing circumstances or worked in various environments.

Demonstrate Organisational Skills

With responsibilities like managing patient flow and updating medical records, strong organisational skills are essential. Discuss how you prioritise tasks and manage your time effectively in a busy setting.

Express Your Commitment to Patient Care

Optical Express values a culture of care and integrity. Be ready to talk about your passion for patient care and any relevant experiences that showcase your dedication to improving patient outcomes.