At a Glance
- Tasks: Assist in surgeries, conduct pre-operative tests, and support patient care.
- Company: Optical Express is the UK's leading provider of laser eye and cataract surgery.
- Benefits: Enjoy a competitive salary, 29 days leave, free eye surgery, and ongoing training.
- Other info: No night shifts and a transparent management structure for career growth.
- Why this job: Join a supportive team dedicated to transforming lives and making a positive impact.
- Qualifications: Strong communication skills, adaptability, and a professional attitude are essential.
The predicted salary is between 21600 - 32400 € per year.
Title: Healthcare Assistant
Location: London
Hours: 40 hours
Salary: £27,000 per annum
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Healthcare Assistant (Surgery Assistant). The role involves travelling to cover other Optical Express surgery clinics and weekend working.
Key Responsibilities and Accountabilities:
- Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres. You will also be responsible for the following:
- Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure.
- Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
- Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers.
- Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries.
- Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops.
- Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments.
- Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering.
- Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management.
Essential Skills
- Excellent communication and presentation skills
- Ability to absorb and convey highly technical information
- Adaptable with a flexible approach to work
- Excellent time management skills and ability to prioritise tasks
- A confident and professional individual who has fantastic organisational skills
- Excellent telephone manner
- Demonstrate confidentiality, integrity and discretion
What’s in it for you?
- Amarket leading salary
- No night shift
- State of the art, modern working environments
- 29 days annual leave per year
- Pension scheme
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- An accessible management team and transparent management structure
- Working in a larger clinical team means less pressure on our staff and more time to spend with our patients
- Full visibility of 6 week rota
Please apply now by uploading your CV.
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer
Healthcare Assistant Optical Express in London employer: Optical Express Group
Optical Express is an exceptional employer, dedicated to delivering outstanding patient care while fostering a supportive and collaborative work culture. With a focus on employee growth, we offer ongoing training and development opportunities, alongside a market-leading salary and generous benefits such as free laser eye surgery and 29 days of annual leave. Join us in our state-of-the-art facilities in London, where you can make a meaningful impact on patients' lives while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Assistant Optical Express in London
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Healthcare Assistant at Optical Express. Understanding the nuances of pre-operative testing and patient discharging will help you demonstrate your knowledge during any informal discussions or interviews.
✨Tip Number 2
Network with current or former employees of Optical Express. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the role.
✨Tip Number 3
Showcase your adaptability and time management skills in conversations with recruiters. Since the role involves travelling to different clinics and managing patient flow, emphasising your ability to handle multiple tasks efficiently will set you apart.
✨Tip Number 4
Prepare to discuss how you would contribute to the culture of care, trust, and integrity at Optical Express. Think of examples from your past experiences that highlight your commitment to patient safety and teamwork.
We think you need these skills to ace Healthcare Assistant Optical Express in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Healthcare Assistant role. Emphasise your communication skills, adaptability, and any previous healthcare experience.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for patient care and your understanding of the responsibilities involved in the role. Mention specific examples of how you have demonstrated the essential skills listed in the job description.
Highlight Relevant Qualifications:If you have any certifications or training related to healthcare or patient assistance, be sure to include these in your application. This can set you apart from other candidates.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Optical Express Group
✨Research Optical Express
Before your interview, take some time to learn about Optical Express and their commitment to patient care. Understanding their values and mission will help you align your answers with what they are looking for in a candidate.
✨Showcase Your Communication Skills
As a Healthcare Assistant, excellent communication is key. Be prepared to demonstrate your ability to convey complex information clearly and effectively, especially when discussing patient care and procedures.
✨Highlight Adaptability and Teamwork
The role requires flexibility and the ability to work well within a team. Share examples from your past experiences where you successfully adapted to changing situations or collaborated with others to achieve a common goal.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your genuine interest in the role and the company. Ask about the training process, team dynamics, or opportunities for professional development to engage the interviewers and demonstrate your enthusiasm.
