Optical Express is seeking a Membership Services Associate to join our Glasgow City Centre team. This full-time, 40-hour office-based role supports patients on the Direct Debit membership scheme, handles account issues and ensures uninterrupted service.
You will work with contact lens membership operations and liaise with internal teams to coordinate dispatches, focusing on retaining members through empathetic communication.
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Retention & Membership Services Specialist — Glasgow employer: Optical Express Group
Optical Express is an exceptional employer located in the heart of Glasgow, offering a vibrant work culture that prioritises care, trust, and integrity. As part of our HR team, you'll enjoy a competitive salary, generous annual leave, and ongoing training opportunities, all while contributing to meaningful patient care initiatives. Join us in a modern working environment where your skills will be valued, and you can grow alongside a dedicated team committed to excellence.
