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For Companies At a Glance
- Tasks: Enhance patient engagement and provide outstanding support through effective communication.
- Company: Leading healthcare provider in Glasgow with a supportive team culture.
- Benefits: Rewarding salary, bonus incentives, and discounted optical products.
- Why this job: Make a real difference in patients' lives while developing your career.
- Qualifications: Excellent communication skills and proficiency in Excel required.
- Other info: Opportunities for career progression in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading healthcare provider in Glasgow is seeking a Retentions Agent to enhance patient engagement and provide outstanding support. The role involves handling patient enquiries, overcoming objections, and arranging financial options.
Essential skills include:
- Excellent communication
- Confidence in telephone interactions
- Proficiency in Excel
The position promises a rewarding salary with bonus incentives, career progression opportunities, and benefits like discounted optical products. Join the team to enrich lives in a supportive environment.
Patient Retentions Specialist – On-site Glasgow employer: Optical Express Group
Contact Detail:
Optical Express Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Retentions Specialist – On-site Glasgow
✨Tip Number 1
Practice your phone skills! Since the role involves a lot of telephone interactions, we recommend doing mock calls with friends or family. This will help you feel more confident and ready to handle patient enquiries like a pro.
✨Tip Number 2
Know your stuff about the company! Research the healthcare provider and understand their values and services. This will not only impress them but also help you tailor your responses during the interview.
✨Tip Number 3
Show off your Excel skills! Brush up on your Excel knowledge, as it’s essential for the role. We suggest creating a simple spreadsheet to track your job applications and follow-ups – it’s a great way to demonstrate your organisational skills.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly, and it shows you’re serious about joining the team. Plus, you’ll get updates on your application status, so you won’t be left in the dark.
We think you need these skills to ace Patient Retentions Specialist – On-site Glasgow
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us know why you're passionate about enhancing patient engagement. Share any relevant experiences that highlight your commitment to providing outstanding support.
Highlight Your Communication Skills: Since excellent communication is key for this role, make sure to showcase your skills in your written application. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively handled enquiries or objections in the past.
Demonstrate Your Confidence: We want to see your confidence shine through in your application. Whether it’s through your tone or the way you present your experiences, make sure we can feel your enthusiasm for telephone interactions and patient support.
Tailor Your Application to Us: Take a moment to tailor your application specifically for the Patient Retentions Specialist role. Mention how your skills align with the job description and why you’re excited about the opportunity to join our team in Glasgow. And remember, apply through our website for the best chance!
How to prepare for a job interview at Optical Express Group
✨Know Your Stuff
Before the interview, make sure you understand the healthcare provider's mission and values. Familiarise yourself with common patient concerns and how to address them. This will show that you're genuinely interested in enhancing patient engagement.
✨Practice Makes Perfect
Rehearse your responses to common interview questions, especially those related to handling objections and providing support. Role-playing with a friend can help you build confidence in your telephone interactions, which is crucial for this role.
✨Excel at Excel
Since proficiency in Excel is essential, brush up on your skills before the interview. Be prepared to discuss how you've used Excel in previous roles, whether it's for tracking patient data or managing financial options. This will demonstrate your capability and readiness for the job.
✨Show Your Enthusiasm
During the interview, let your passion for patient care shine through. Share examples of how you've positively impacted patients in the past. A genuine enthusiasm for enriching lives will resonate well with the interviewers and set you apart from other candidates.
