Optical Express in Glasgow is seeking a Retentions Agent to engage with patients, handle enquiries, overcome objections and build rapport to support their eye care journey.
This full-time, on-site role offers a salary from £27,040 plus bonus, 40 hours per week, and opportunities for development through training and progression.
You will work in a supportive team focused on care, trust and integrity, with perks including cycle-to-work and staff discounts on optical products.
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Customer Retention Specialist – Glasgow (On‑Site) employer: Optical Express Group
Optical Express is an exceptional employer located in the heart of Glasgow, offering a vibrant work culture that prioritises care, trust, and integrity. As part of our HR team, you'll enjoy a competitive salary, generous annual leave, and ongoing training opportunities, all while contributing to meaningful patient care initiatives. Join us in a modern working environment where your skills will be valued, and you can grow alongside a dedicated team committed to excellence.
