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- Tasks: Manage clinic operations and lead a passionate team to deliver exceptional patient care.
- Company: Join Optical Express, the UK's leading provider of laser eye and cataract surgery with over 35 years of experience.
- Benefits: Enjoy competitive salary, free optical products, career progression, and a modern working environment.
- Other info: This role is based in Glasgow city centre, offering a chance to work with cutting-edge technology.
- Why this job: Be part of a supportive culture focused on excellence, community impact, and personal growth.
- Qualifications: Strong management experience in aesthetics, optical settings, or high-end retail; excellent communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Title: Clinic Manager
Location: Glasgow City Centre
Hours: 40 hours per week, including Saturdays
Salary: £DoE + bonus & benefits,
For the over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider.
The Optical Express team work together, collectively and consistently striving for excellence whilst providing life changing treatments to our patients. We support and respect each other and are committed to a culture of care, trust and integrity.
Our culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
We are seeking an experienced and motivated Clinic Manager for our Flagship Glasgow city centre clinic, where we use the latest state of the art equipment to provide Laser eye, Lens replacement and cataract consultations and surgery procedures, post op appointments and also retail services for eyewear. The successful candidate will have responsibility for the commercial and operational performance of the clinic and the team implementing best practice across all activities.
Key Responsibilities
You will be customer facing and you will help drive performance for the clinic. You’ll also be responsible for the daily operational efficiency of the clinic, a key part of your role will be developing the team and also promoting the benefits of laser eye and Lens replacement surgery to our patients.
You will have strong management experience within an Optical setting or high-end retail. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
Day to day
- Drive the commercial performance of a high performing team and clinic overall
- Display an exceptional level of professional standards
- Management of clinic diary
- Provide clear and concise communication to team on daily expectations
- Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs
What’s in it for you?
- Competitive salary and performance bonus
- Free or discounted optical products and procedures
- Discounts on other group companies products and treatments
- Workplace pension
- Career and professional development
- Modern working environment with superb technological support
Please apply now by uploading your CV.
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer.
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Clinic Manager Optical Express employer: Optical Express Group
Contact Detail:
Optical Express Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Manager Optical Express
✨Tip Number 1
Familiarise yourself with Optical Express's values and mission. Understanding their commitment to patient care and community involvement will help you align your responses during interviews, showcasing that you're a good cultural fit.
✨Tip Number 2
Network with current or former employees of Optical Express. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your management skills and ability to drive performance in a customer-facing role. Tailoring these examples to reflect the responsibilities mentioned in the job description will make you stand out.
✨Tip Number 4
Research the latest trends in the optical and aesthetics industry. Being knowledgeable about advancements and patient care practices will not only impress your interviewers but also show your genuine interest in the field.
We think you need these skills to ace Clinic Manager Optical Express
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management, customer service, and the optical or aesthetics industry. Use specific examples that demonstrate your ability to lead a team and drive performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the optical industry. Mention why you want to work for Optical Express and how your values align with their culture of care and integrity.
Highlight Leadership Skills: In your application, emphasise your leadership and coaching abilities. Provide examples of how you've developed teams in previous roles and how you plan to support and motivate your team at Optical Express.
Showcase Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to articulate ideas clearly. Use concise language and structure your application well to demonstrate your communication skills.
How to prepare for a job interview at Optical Express Group
✨Showcase Your Customer Service Skills
As a Clinic Manager, you'll be customer-facing, so it's crucial to demonstrate your ability to provide world-class service. Prepare examples from your past experiences where you successfully managed customer interactions and resolved issues.
✨Highlight Your Management Experience
Make sure to discuss your previous management roles, especially in aesthetics clinics or high-end retail. Be ready to share specific achievements that showcase your ability to lead a team and drive performance.
✨Demonstrate Your Passion for People
Optical Express values a culture of care and support. During the interview, express your enthusiasm for developing team members and fostering a positive work environment. Share how you've motivated teams in the past.
✨Prepare for Operational Efficiency Questions
Since you'll be responsible for the daily operations of the clinic, expect questions about how you would ensure efficiency and maintain high standards. Think of strategies you've implemented before that improved operational performance.