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- Tasks: Deliver exceptional patient care and support throughout their journey.
- Company: Leading healthcare provider in Cheltenham with a focus on patient experience.
- Benefits: Industry-leading salary and opportunities for personal development.
- Why this job: Make a real difference in patients' lives while developing your career.
- Qualifications: Passion for customer service, strong organisational skills, and sales experience.
- Other info: Join a supportive team dedicated to enhancing patient experiences.
The predicted salary is between 30000 - 42000 £ per year.
A leading healthcare provider in Cheltenham is seeking a Patient Advisor to deliver exceptional patient care and support during their journey. Your role will involve building relationships with patients, assisting in consultations, and ensuring accurate record maintenance.
Ideal candidates will have a passion for customer service, strong organizational skills, and experience with sales targets. This position offers an industry-leading salary and opportunities for personal development.
Eye Care Concierge & Patient Experience Champion in Cheltenham employer: Optical Express Group
Contact Detail:
Optical Express Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Eye Care Concierge & Patient Experience Champion in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare industry, especially those who work in patient care. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to patient care and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for patient experience during interviews. Share specific examples of how you've gone above and beyond for customers in the past. This will help you stand out as a true Patient Experience Champion!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Eye Care Concierge & Patient Experience Champion in Cheltenham
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let your enthusiasm for delivering exceptional patient care shine through. Share any relevant experiences that highlight your commitment to helping others and how you’ve made a positive impact in previous roles.
Highlight Your Organisational Skills: Make sure to emphasise your strong organisational skills in your application. We want to see how you manage tasks efficiently, especially when it comes to maintaining accurate records and supporting patients throughout their journey.
Demonstrate Your Customer Service Experience: Since this role is all about building relationships with patients, include examples of your customer service experience. Talk about how you've gone above and beyond to meet customer needs and how you handle challenges with a positive attitude.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get to know you better, so don’t hesitate to take that step!
How to prepare for a job interview at Optical Express Group
✨Know Your Stuff
Before the interview, make sure you understand the role of an Eye Care Concierge and what it entails. Familiarise yourself with the healthcare provider's services and values. This will help you demonstrate your passion for patient care and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you went above and beyond for a patient or client. This will highlight your ability to build relationships and provide exceptional support, which is crucial for this role.
✨Organisational Skills Matter
Since the job requires strong organisational skills, be ready to discuss how you manage your time and keep records accurately. You could mention tools or methods you use to stay organised, as well as any experience you have with maintaining patient records or handling consultations.
✨Sales Targets? No Problem!
If you have experience with sales targets, be prepared to talk about it! Share specific examples of how you met or exceeded targets in previous roles. This will show that you can contribute to the team's success while still prioritising patient care.
