At a Glance
- Tasks: Build relationships with patients and provide 5-star service in a supportive environment.
- Company: Optical Express, dedicated to exceptional patient care and community support.
- Benefits: Competitive salary, free eye surgery, generous leave, and ongoing training.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Join a fun, fulfilling team making a real difference in patients' lives.
- Qualifications: Strong communication skills, sales experience, and a passion for helping others.
The predicted salary is between 28000 - 28000 £ per year.
Location – Bristol
Hours – Full Time – 40 hours (must be available Saturdays)
Salary – £28,000, & benefits, full training will be given
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding.
As an employee, you can benefit from the following:
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike. We are looking to add to our team in our Bristol clinic.
Your day to day responsibilities may vary however a typical day will involve the following duties:
- Building a strong relationship with our patients
- Performing diagnostic eye scans (full training will be provided)
- Confidently relaying patient information to the optometrist to ensure a smooth patient journey
- Maintaining patient records with accurate and up to date information
- Arranging affordable finance options to suit each individual patient
- Schedule patients’ consultations and surgeries with our optometrists and surgeons
The successful candidate will:
- Be driven and passionate with a willingness to succeed
- Have excellent written and verbal communication skills
- Be able to demonstrate strong negotiation skills
- Be self-motivated to work with and without supervision
- Possess strong organisational skills
- Have previous experience working sales targets and personal KPI’s
- Be commercially aware whilst providing world-class customer service
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Patient Advisor – Copy Optical Express in Bristol employer: Optical Express Group
Optical Express is an exceptional employer that prioritises patient care and employee development in a supportive and collaborative environment. Located in Bristol, our team enjoys a modern workplace, comprehensive training, and a range of benefits including generous annual leave and discounts on eye care services. We are committed to fostering a culture of integrity and community involvement, making a career with us both fulfilling and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Advisor – Copy Optical Express in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out Optical Express's values and community projects. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Patient Advisor, you'll need to chat with patients and professionals alike. Try role-playing with a friend or family member to get comfortable with the kind of conversations you might have.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed tasks or schedules in the past. This will demonstrate that you can handle the responsibilities of maintaining patient records and arranging consultations smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Optical Express team. Don’t miss out on this opportunity!
We think you need these skills to ace Patient Advisor – Copy Optical Express in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Patient Advisor role. Highlight your communication skills and any experience you have in customer service or sales. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about patient care and how you align with our values at Optical Express. Let us know what makes you the perfect fit for our Bristol clinic.
Showcase Your Skills:In your application, don’t just list your skills—show us how you've used them! Whether it’s negotiating with clients or managing records, give us examples that demonstrate your abilities and achievements.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you on the path to joining our fantastic team!
How to prepare for a job interview at Optical Express Group
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Patient Advisor, strong communication is key. During the interview, practice clear and confident speaking. Use examples from your past experiences where you successfully communicated with patients or colleagues, highlighting your ability to build relationships.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you manage your time and tasks. You might be asked about handling multiple responsibilities, so think of specific instances where you juggled various duties effectively. This will show that you can thrive in a busy clinic environment.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview to assess your patient interaction skills. Practice scenarios where you might need to explain procedures or handle patient concerns. This will help you feel more comfortable and demonstrate your ability to provide that 5-star service they’re looking for.
