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- Tasks: Lead a dynamic team in delivering exceptional patient care and operational efficiency.
- Company: Join Optical Express, the UK's leading provider of laser eye surgery.
- Benefits: Competitive salary, bonuses, free optical products, and career progression.
- Why this job: Make a real difference in patients' lives while developing your leadership skills.
- Qualifications: Strong management experience in healthcare or retail with a passion for customer service.
- Other info: Work in a modern environment with superb technological support and growth opportunities.
The predicted salary is between 32000 - 37000 £ per year.
Location: Bournemouth
Hours: 40 hours per week
Salary: £32-37,000pa DoE plus bonus
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
If you’re looking to work for a market leader, then read on as we are looking for a Clinic Manager to work in our Bournemouth clinic. Our Bournemouth clinic is a dual branded clinic that provides both optical and aesthetic services, including Laser eye surgery consultations, private eye tests, contact lens fitting, skin consultations and laser treatments.
Key Responsibilities
- You will be customer facing and you will help drive performance for the practice.
- You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser eye surgery to patients.
- You may come from a healthcare or retail background where world class customer service comes naturally to you.
- You will have strong management experience within a high-end retail or Optical setting.
- You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
- It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
Day to day
- Effectively and efficiently manage resources to meet customer demands.
- Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express.
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence.
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs.
What’s in it for you?
- Salary between £32-37,000 DoE plus bonus.
- Free or discounted optical products and procedures.
- Career progression.
- Modern working environment with superb technological support.
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Clinic Manager – Copy Optical Express in Bournemouth employer: Optical Express Group
Contact Detail:
Optical Express Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Manager – Copy Optical Express in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to clinic management and customer service. We recommend role-playing with a friend to get comfortable and confident in your responses.
✨Tip Number 3
Showcase your passion for patient care during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles. This will resonate well with the values of Optical Express.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Clinic Manager – Copy Optical Express in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Clinic Manager role. Highlight your management experience and any customer service skills that align with what we’re looking for at Optical Express.
Showcase Your Passion: In your cover letter, let us know why you’re passionate about patient care and how you can contribute to our culture of excellence. We love seeing genuine enthusiasm!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Optical Express Group
✨Know Your Stuff
Before the interview, make sure you understand Optical Express's services and values. Familiarise yourself with their commitment to patient care and how they operate in both optical and aesthetic services. This will show your genuine interest in the role and help you connect your experience to their mission.
✨Showcase Your Leadership Skills
As a Clinic Manager, you'll need to demonstrate strong management abilities. Prepare examples from your past experiences where you've successfully led a team, improved performance, or enhanced customer service. Be ready to discuss how you can develop and motivate your team at Optical Express.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common questions for management roles, such as handling difficult situations or improving team dynamics. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about the clinic's goals, team culture, or opportunities for professional development. This not only shows your enthusiasm for the position but also helps you gauge if the company is the right fit for you.
