Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide onsite IT support, troubleshoot issues, and maintain systems across various locations.
- Company: Join Optical Express, the UK's leading provider of eye care services.
- Benefits: Enjoy a competitive salary, 33 days annual leave, and discounts on optical products.
- Other info: Dynamic role with travel opportunities and excellent career progression.
- Why this job: Make a real difference in patient care while working with cutting-edge technology.
- Qualifications: Strong IT skills, customer service experience, and a full UK driving licence required.
The predicted salary is between 32000 - 32000 £ per year.
Location: Edgbaston, Birmingham
Hours of Work: 40 hrs pw including evenings & weekends as required.
Salary: £32,000
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
We are seeking to recruit an IT Technician to be based in our Edgbaston office. This will be a mobile role, which will require travel throughout the UK, sometimes with little or no notice, and must be able to travel abroad as required.
Job Summary
A Mobile IT Technician provides onsite technical support to our Hospitals/Clinics. The role involves travelling to our sites to install, maintain, troubleshoot, and repair computer systems, networks, mobile devices, printers, and other IT equipment. The technician will ensure systems operate efficiently while delivering excellent service.
Key Responsibilities
- Travel to Hospitals/Clinics or company locations to provide IT support
- Install, configure, and maintain:
- PCs and laptops
- Printers and peripherals
- Mobile devices
- Networking equipment
- Software applications
Required Skills & Qualifications
- Strong knowledge of:
- Windows operating systems
- Microsoft 365
- Hardware diagnostics and repair
- Basic networking (TCP/IP, routers, switches, Wi-Fi)
Preferred Qualifications
- CompTIA A+
- CompTIA Network+
- Microsoft certifications
- Experience in field service or helpdesk support
Working Conditions
- Frequent travel between sites
- May involve lifting and installing equipment
- Occasional evening and weekend work
- Combination of onsite and remote support
What’s in it for you?
- Salary of £32,000
- 33 days Annual Leave*
- Free or discounted optical products and procedures
- Discounts on other group member companies products and procedures
- Career progression
- Modern working environment with superb technological support
IT Technician (Mobile) Optical Express in Birmingham employer: Optical Express Group
Contact Detail:
Optical Express Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician (Mobile) Optical Express in Birmingham
✨Tip Number 1
Network like a pro! Attend industry events or local meetups related to IT. You never know who might be looking for someone with your skills, and a friendly chat can go a long way in landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and achievements. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications. A quick email or call can show your enthusiasm and keep you on their radar. Plus, it’s a great way to ask about the next steps in the hiring process.
✨Tip Number 4
Use our website to apply! We’ve got loads of resources and tips to help you through the application process. Plus, applying directly through us can give you a better chance of getting noticed!
We think you need these skills to ace IT Technician (Mobile) Optical Express in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Technician role. Highlight your experience with Windows operating systems, Microsoft 365, and any relevant certifications like CompTIA A+ or Network+. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about providing excellent IT support and how you can contribute to our mission at Optical Express. Keep it concise but engaging – we love a good story!
Show Off Your Customer Service Skills: Since this role involves a lot of interaction with our clinics and hospitals, make sure to showcase your customer service skills in your application. We want to know how you handle technical issues while keeping clients happy!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Optical Express Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows operating systems, Microsoft 365, and basic networking. Be ready to discuss how you've diagnosed and resolved hardware or software issues in the past. This will show that you're not just familiar with the tech but can also handle real-world problems.
✨Show Off Your Customer Service Skills
Since this role involves providing excellent service to patients and staff, think of examples where you've gone above and beyond in customer service. Prepare to explain how you communicate technical issues clearly to non-techy folks, as this is crucial for the job.
✨Be Ready for Travel Questions
Given that this is a mobile role, expect questions about your flexibility and willingness to travel. Have a few anecdotes ready about times you've adapted to last-minute changes or travelled for work, showcasing your reliability and readiness.
✨Prepare for Practical Scenarios
You might be asked to troubleshoot a common IT issue during the interview. Brush up on your problem-solving skills and be prepared to walk through your thought process. This will demonstrate your hands-on ability and how you approach technical challenges.