Patient Experience Advisor – Eye Care & Surgery Access in Bath
Patient Experience Advisor – Eye Care & Surgery Access

Patient Experience Advisor – Eye Care & Surgery Access in Bath

Bath Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Build relationships and ensure outstanding service for patients in eye care.
  • Company: Leading optical healthcare provider with a focus on patient care.
  • Benefits: Competitive salary, free eye care, modern environment, and ongoing training.
  • Why this job: Make a real difference in patients' lives while developing your skills.
  • Qualifications: Strong communication skills and experience with sales targets.
  • Other info: Dynamic role with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

A leading optical healthcare provider seeks a Patient Advisor in Bath to ensure patients receive outstanding service and care.

Responsibilities include:

  • Building relationships
  • Performing eye scans
  • Coordinating consultations

The ideal candidate will be driven, possess strong communication and negotiation skills, and have experience with sales targets.

This role includes a competitive salary, modern working environment, and excellent benefits including free eye care and ongoing training.

Patient Experience Advisor – Eye Care & Surgery Access in Bath employer: Optical Express Group

As a leading optical healthcare provider, we pride ourselves on fostering a supportive and dynamic work culture in Bath, where our Patient Experience Advisors can thrive. With a focus on employee growth through ongoing training and development, we offer competitive salaries and unique benefits such as free eye care, ensuring our team feels valued and empowered to deliver exceptional patient care.
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Contact Detail:

Optical Express Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Experience Advisor – Eye Care & Surgery Access in Bath

Tip Number 1

Network like a pro! Reach out to people in the optical healthcare field, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.

Tip Number 2

Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your communication skills. Share your passion for patient care and how you can contribute to their team – it’s all about making that personal connection.

Tip Number 3

Don’t shy away from showcasing your sales experience! If you've hit targets before, let them know. Use specific examples to demonstrate how your skills can help boost their patient experience and drive results.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s make your dream job a reality!

We think you need these skills to ace Patient Experience Advisor – Eye Care & Surgery Access in Bath

Communication Skills
Negotiation Skills
Customer Service
Relationship Building
Sales Experience
Attention to Detail
Problem-Solving Skills
Coordination Skills
Technical Aptitude
Adaptability
Training and Development

Some tips for your application 🫡

Show Your Passion for Patient Care: When writing your application, let us see your enthusiasm for providing outstanding service. Share any experiences where you’ve gone above and beyond for patients or customers – it’ll really make you stand out!

Highlight Your Communication Skills: Since this role is all about building relationships, make sure to showcase your strong communication skills. Use examples from your past roles to demonstrate how you effectively interacted with clients or colleagues.

Demonstrate Your Sales Experience: If you've got experience hitting sales targets, don’t be shy about it! We want to know how you achieved those goals and what strategies you used. This will show us you’re driven and ready to contribute to our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Optical Express Group

Know Your Stuff

Make sure you understand the role of a Patient Experience Advisor, especially in eye care. Brush up on common eye conditions and treatments, as well as the importance of patient relationships. This knowledge will help you answer questions confidently and show your genuine interest in the field.

Showcase Your Communication Skills

Since strong communication is key for this role, practice articulating your thoughts clearly. Consider role-playing with a friend to simulate interview questions. Highlight any past experiences where you successfully built relationships or resolved conflicts, as these examples will resonate well with the interviewers.

Demonstrate Your Sales Acumen

Be prepared to discuss your experience with sales targets. Think of specific instances where you met or exceeded goals, and how you achieved that success. This will show that you’re not just about providing care but also understand the business side of healthcare.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and how they measure patient satisfaction. This shows that you’re genuinely interested in the role and want to contribute positively to their team.

Patient Experience Advisor – Eye Care & Surgery Access in Bath
Optical Express Group
Location: Bath

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