At a Glance
- Tasks: Be the friendly face of our hospital, welcoming patients and supporting the team.
- Company: Join Optegra, a top-rated workplace committed to your growth and wellbeing.
- Benefits: Flexible shifts, competitive pay up to £16/hour, and a supportive work environment.
- Other info: Enjoy a dynamic team atmosphere with opportunities for personal and professional growth.
- Why this job: Make a real difference in patients' lives while developing your skills in healthcare.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 27800 - 28000 £ per year.
Optegra has an exciting new opportunity for an experienced Receptionist to join our amazing and supportive team in our prestige private Colchester Eye Hospital. This is a zero hour contract offering flexible shifts and pay up to £16 hourly rate dependent on experience.
Company Overview
Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.
The Role
You will be part of a multi-disciplined team contributing to the activity of the Patient Services Team. Responsibilities of the role will include:
- Providing cover at the main hospital reception
- Being the first point of contact for patients and all other hospital visitors both in person and over the telephone
- Greeting patients and visitors at reception in a professional manner
- Supporting the Patient Services Team by assisting with patient queries before and following consultation
- Billing
- General administration support to Patient Services team
Requirements
- Experience of working in a front of house/face to face customer service role
- Experience of customer billing/accounts
- Private Healthcare experience is desirable
- Excellent interpersonal skills
- Well organised, able to prioritise and cope well with pressure
- Excellent administrative skills and attention to detail
- Effective written and oral communication skills
- Ability to act as a resource for colleagues & staff
- Good IT skills i.e. good working knowledge of Microsoft Office including: Outlook, Excel, Word, PowerPoint
If this sounds like you, please get in touch with us by applying for the role. You'll see and feel the Optegra difference when you walk through the door - and you'll have every opportunity to really make a difference.
Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We're welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.
Closing date: Please get your application to us as soon as possible. We may close this vacancy once we have received sufficient applications.
Bank Receptionist in Colchester employer: Optegra
As a Regional Clinical Lead, you will join a dynamic and supportive team dedicated to delivering exceptional patient care across multiple hospitals. Our company fosters a collaborative work culture that prioritises professional development, offering numerous growth opportunities and training programmes tailored to enhance your clinical leadership skills. Located in a vibrant community, we provide a rewarding environment where your contributions directly impact patient outcomes and the overall success of our clinical services.
