At a Glance
- Tasks: Be the friendly face of our hospital, assisting patients and visitors with their queries.
- Company: Join Optegra Eye Healthcare, a top-rated workplace committed to your growth and wellbeing.
- Benefits: Enjoy a competitive salary, generous leave, flexible working, and funded training opportunities.
- Other info: Join a diverse team where your individuality is celebrated and valued.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 26910 - 26910 € per year.
Company Overview
Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.
Benefits
- Generous salary which is reviewed annually. This role pays up to £26,910K dependent on experience
- Generous matched pension contributions
- 33 days annual leave inclusive of bank holidays
- Flexible working and SMART working schemes – because we believe in work life balance
- Funded training and development – because we believe in our people
- Celebrating your anniversaries – because we value loyalty and commitment
- Annual STAR awards
- Blue Light Card (amazing discounts online and on the high street)
- Free laser eye treatment for you and 20% discount for friends and family
- Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing
- Enhanced maternity and paternity leave
- Cycle to work scheme and season ticket loan
The Role
You will be part of a multi‑disciplined team contributing to the activity of the Patient Services Team. Responsibilities of the role will include providing cover at the main hospital reception, being the first point of contact for patients and all other hospital visitors both in person and over the telephone, greeting patients and visitors at reception in a professional manner, supporting the Patient Services Team by assisting with patient queries before and following consultation, billing, and general administration support to the Patient Services team.
Requirements
- Experience of working in a front of house/face to face customer service role
- Experience of customer billing/accounts
- Private Healthcare experience is desirable
- Excellent interpersonal skills
- Well organised, able to prioritise and cope well with pressure
- Excellent administrative skills and attention to detail
- Effective written and oral communication skills
- Ability to act as a resource for colleagues & staff
- Good IT skills ie good working knowledge of Microsoft Office including: Outlook, Excel, Word, PowerPoint
If this sounds like you, please get in touch with us by applying for the role. You’ll see and feel the Optegra difference when you walk through the door – and you’ll have every opportunity to really make a difference. Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.
Closing date: Please get your application to us as soon as possible. We may close this vacancy once we have received sufficient applications.
Receptionist in Bradford employer: Optegra
Optegra Eye Healthcare is an exceptional employer, recognised as one of the 115 Best Big Places to Work in 2025. With a strong commitment to employee wellbeing and growth, we offer generous benefits including a competitive salary, flexible working arrangements, and funded training opportunities. Our inclusive work culture fosters collaboration and respect, ensuring that every team member can thrive while making a meaningful impact in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Bradford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Optegra's website and social media. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their supportive environment.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the first point of contact for patients. Role-play common scenarios with a friend to boost your confidence in handling queries and providing excellent customer service.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Choose an outfit that reflects professionalism while still being comfortable, so you can focus on showcasing your personality during the interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the team.
We think you need these skills to ace Receptionist in Bradford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your front of house experience and any customer service roles you've had, as this will show us you're a great fit for the Receptionist position.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express why you want to join Optegra and how your values align with ours. Be genuine and let your personality come through – we love seeing the real you!
Show Off Your Communication Skills:Since effective communication is key for this role, make sure your written application is clear and concise. Double-check for any typos or errors, as attention to detail is something we really value at Optegra.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll get a feel for our culture and values while you’re there!
How to prepare for a job interview at Optegra
✨Know the Company Inside Out
Before your interview, take some time to research Optegra Eye Healthcare. Understand their values, mission, and what makes them one of the Best Big Places to Work. This will not only impress your interviewers but also help you tailor your answers to align with their culture.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for patients and visitors. Prepare examples from your past experiences that highlight your excellent interpersonal skills and ability to handle customer queries effectively. Think about times when you went above and beyond to assist someone.
✨Demonstrate Your Organisational Skills
Being well-organised is crucial in this role. Be ready to discuss how you prioritise tasks and manage your time, especially under pressure. You might want to share specific strategies or tools you use to stay organised, as this will show you can handle the demands of the job.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and the company culture at Optegra. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
