At a Glance
- Tasks: Be the welcoming face of our hospital and assist patients with their needs.
- Company: Join Optegra, a top-rated workplace committed to your growth and wellbeing.
- Benefits: Earn from £13ph with flexible zero-hours contract and opportunities across multiple clinics.
- Other info: Enjoy a supportive team environment that values your uniqueness.
- Why this job: Make a real difference in patients' experiences while developing your skills.
- Qualifications: Strong interpersonal skills and a passion for customer care are essential.
The predicted salary is between 27360 - 36480 £ per year.
Optegra has an exciting new opportunity for an experienced Bank Receptionist to join our amazing and supportive team in our Birmingham Hospital. Please note this is a zero-hours contract, pay starts from £13ph dependent on experience. You may also have the opportunity to cover shifts at our Uttoxeter, Leicester and Nottingham clinics.
Company Overview
Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.
The Role
You will be the face of our Hospital and the first person our patients and visitors see when they arrive. You will of course make them feel welcome, let them know what to expect from their appointment, answer their queries and support them with whatever they need to ensure they have the best experience of their time with us. You’ll also support with hospital and patient administration including billing.
What You’ll Need
- Excellent interpersonal skills and a passion for providing great customer care
- Be well organised, able to prioritise and work in a busy environment
- Excellent administrative skills and attention to detail
- Effective written and oral communication skills
You’ll see and feel the Optegra difference when you walk through the door – and you’ll have every opportunity to really make a difference. Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.
Closing date: Please get your application to us as soon as possible. We may close this vacancy once we have received sufficient applications. We look forward to hearing from you!
Bank Receptionist in Birmingham employer: Optegra
Optegra Eye Healthcare is an exceptional employer, recognised as one of the Best Big Places to Work 2025, offering a supportive and inclusive work culture in Birmingham. As a Bank Receptionist, you will enjoy flexible working hours, competitive pay starting from £13ph, and opportunities for personal growth while making a meaningful impact on patient experiences. Join our dedicated team where your contributions are valued, and you can thrive in a dynamic healthcare environment.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Receptionist in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Optegra. Understand their values and what makes them a great place to work. This will help you connect with the team and show that you're genuinely interested in being part of their supportive environment.
✨Tip Number 2
Practice your customer service skills! As a Bank Receptionist, you'll be the first point of contact for patients. Think about how you can make their experience welcoming and positive. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a role where you'll be representing the hospital. Choose an outfit that’s professional yet comfortable, so you feel confident when meeting patients and visitors.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to do – just head over to our careers page and get started!
We think you need these skills to ace Bank Receptionist in Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role like Bank Receptionist where interpersonal skills are key.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there too!
How to prepare for a job interview at Optegra
✨Know the Company
Before your interview, take some time to research Optegra. Understand their values, mission, and what makes them one of the Best Big Places to Work. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Interpersonal Skills
As a Bank Receptionist, you'll be the first point of contact for patients and visitors. Prepare examples from your past experiences where you've demonstrated excellent customer care and communication skills. Think about how you can make someone feel welcome and supported right from the start.
✨Demonstrate Organisational Skills
In a busy environment like a hospital, being organised is key. Be ready to discuss how you prioritise tasks and manage your time effectively. You might even want to share a specific situation where your organisational skills made a difference in your previous role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company culture at Optegra. This shows that you're not just interested in the job, but also in how you can contribute to their supportive environment.
