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- Tasks: Lead our clinical NHS patient services team and deliver virtual consultations.
- Company: Join Optegra Eye Healthcare, a top-rated workplace committed to your growth.
- Benefits: Enjoy a competitive salary, 33 days annual leave, private healthcare, and free laser eye treatment.
- Other info: Hybrid role with excellent career development opportunities and a focus on wellbeing.
- Why this job: Make a real difference in patients' lives while thriving in a supportive environment.
- Qualifications: Nursing degree, NMC registration, and three years of post-qualification experience required.
The predicted salary is between 36225 - 46575 £ per year.
Optegra is seeking a Clinical Operations Lead to join our team in Manchester. This role is hybrid: 4 days in the office and 1 day working from home; 4 weeks of induction/training will be conducted at the office.
Main duties of the job:
- Lead and be responsible for the delivery of our clinical NHS patient services team, ensuring effective delivery of virtual pre‑operative consultations to assess the suitability of prospective patients for treatment.
- Lead and be responsible for the provision of excellent customer service to patients, providing clinical advice and guidance at all stages of the patient journey.
About us:
Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.
Job responsibilities:
- Lead and be responsible for the delivery of our clinical NHS patient services team, ensuring effective delivery of virtual pre‑operative consultations to assess the suitability of prospective patients for treatment.
- Lead and be responsible for the provision of excellent customer service to patients, providing clinical advice and guidance at all stages of the patient journey.
Person Specification:
- Qualifications: Nursing degree and registration with the NMC
- Minimum three years post qualification nursing experience
- Experience of leading and managing a team
- Commercial awareness with passion for delivering high standards of customer service and clinical care
- Excellent communication skills and a passion for Vision Correction
- Ability to lead and motivate a remote team to deliver great results
- Experience of using patient administration systems and electronic medical record systems
- Excellent attention to detail
- Strong IT skills, able to use all Microsoft Office applications and other
- Previous experience in Ophthalmology, Theatre, General Surgery or Outpatients
£36,225 to £46,575 a year. Pension, 33 Days Annual Leave, Private Healthcare, Free laser eye.
Clinical Operations Lead Nurse employer: Optegra UK Ltd
Contact Detail:
Optegra UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Operations Lead Nurse
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work at Optegra or similar organisations. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your clinical knowledge and customer service skills. Think about how you can demonstrate your experience in leading teams and providing excellent patient care during the conversation.
✨Tip Number 3
Show your passion for ophthalmology! Be ready to discuss why you're excited about this field and how you can contribute to Optegra's mission of delivering top-notch patient services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Optegra team.
We think you need these skills to ace Clinical Operations Lead Nurse
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your nursing qualifications, leadership experience, and any relevant clinical roles you've held. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our mission at Optegra. Be genuine and let your personality come through – we love that!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and avoid jargon. We appreciate clarity and want to see how you communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing team!
How to prepare for a job interview at Optegra UK Ltd
✨Know Your Stuff
Make sure you brush up on your clinical knowledge, especially around ophthalmology and patient care. Be ready to discuss your experience in leading teams and delivering excellent customer service, as these are key aspects of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific challenges you faced and how you motivated your team to achieve great results, especially in a remote setting.
✨Communicate Clearly
Since this role involves providing clinical advice and guidance, practice articulating your thoughts clearly and confidently. You might be asked to explain complex medical concepts, so being able to simplify your language is crucial.
✨Emphasise Your Customer Service Passion
Optegra values excellent customer service, so be prepared to share instances where you've gone above and beyond for patients. Highlight your commitment to ensuring a positive patient journey throughout their treatment process.