Receptionist in Wetherby

Receptionist in Wetherby

Wetherby Full-Time 21600 - 31200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our clinic, welcoming patients and supporting the team.
  • Company: Join Optegra, a top-rated workplace committed to your growth and wellbeing.
  • Benefits: Enjoy a competitive salary, generous leave, flexible working, and funded training.
  • Why this job: Make a real difference in patient care while developing your skills in a supportive environment.
  • Qualifications: Experience in customer service, excellent communication, and strong organisational skills.
  • Other info: Join a diverse team that values individuality and offers great career progression.

The predicted salary is between 21600 - 31200 Β£ per year.

Optegra has an exciting new job opportunity for an experienced receptionist to join our amazing and dedicated team at Bowcliffe Hall Clinic. This is a great opportunity to join a forward-thinking business and benefit from our fantastic comprehensive benefits package, along with fully funded training and development programs.

Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.

Here are some of our amazing benefits:

  • Generous salary which is reviewed annually. This role pays up to Β£26K dependent on experience
  • Generous matched pension contributions
  • 33 days annual leave inclusive of bank holidays
  • Flexible working and SMART working schemes – because we believe in work life balance
  • Funded training and development – because we believe in our people
  • Celebrating your anniversaries – because we value loyalty and commitment
  • Annual STAR awards
  • Blue Light Card (amazing discounts online and on the high street)
  • Free laser eye treatment for you and 20% discount for friends and family
  • Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing
  • Enhanced maternity and paternity leave
  • Cycle to work scheme and season ticket loan

You will be part of a multi-disciplined team contributing to the activity of the Patient Services Team. Responsibilities of the role will include: providing cover at the main hospital reception, being the first point of contact for patients and all other hospital visitors both in person and over the telephone, greeting patients and visitors at reception in a professional manner, supporting the Patient Services Team by assisting with patient queries before, and following consultation, billing, general administration support to Patient Services team.

Requirements:

  • Experience of working in a front of house/face to face customer service role
  • Experience of customer billing/accounts
  • Private Healthcare experience is desirable
  • Excellent interpersonal skills
  • Well organised, able to prioritise and cope well with pressure
  • Excellent administrative skills and attention to detail
  • Effective written and oral communication skills
  • Ability to act as a resource for colleagues & staff
  • Good IT skills ie good working knowledge of Microsoft Office including: Outlook, Excel, Word, PowerPoint

If this sounds like you, please get in touch with us by applying for the role. Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.

Closing date: Please get your application to us as soon as possible. We may close this vacancy once we have received sufficient applications.

Receptionist in Wetherby employer: Optegra Eye Health Care

Optegra Eye Healthcare is an exceptional employer, recognised as one of the Best Big Places to Work 2025, offering a supportive and inclusive work environment at Bowcliffe Hall Clinic. With a comprehensive benefits package that includes generous annual leave, flexible working options, and fully funded training programmes, we prioritise employee growth and wellbeing, ensuring that every team member feels valued and empowered in their role.
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Contact Detail:

Optegra Eye Health Care Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Receptionist in Wetherby

✨Tip Number 1

Make sure to research Optegra and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! As a receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with greeting people and handling queries.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company and might even give you a heads-up about the interview process.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our amazing team at Optegra.

We think you need these skills to ace Receptionist in Wetherby

Customer Service
Interpersonal Skills
Administrative Skills
Attention to Detail
Communication Skills
IT Skills
Microsoft Office
Organisational Skills
Ability to Work Under Pressure
Billing and Accounts Management
Team Collaboration
Problem-Solving Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the receptionist role at Optegra. Highlight your front-of-house experience and any customer service skills that match what we're looking for. We want to see how you can bring your unique flair to our team!

Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you're excited about joining Optegra and how your skills align with our values. We love seeing genuine enthusiasm, so let your personality come through!

Show Off Your Communication Skills: Since effective communication is key in this role, make sure your written application reflects that. Keep it clear, concise, and professional. We appreciate attention to detail, so double-check for any typos or errors before hitting send!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what makes Optegra a great place to work!

How to prepare for a job interview at Optegra Eye Health Care

✨Know the Company Inside Out

Before your interview, take some time to research Optegra Eye Healthcare. Understand their values, mission, and what makes them one of the Best Big Places to Work. This will not only impress your interviewers but also help you align your answers with their company culture.

✨Showcase Your Customer Service Skills

As a receptionist, you'll be the first point of contact for patients and visitors. Prepare examples from your past experiences that highlight your excellent interpersonal skills and ability to handle customer queries effectively. Think about times when you went above and beyond to assist someone.

✨Demonstrate Your Organisational Skills

Being well-organised is crucial in this role. During the interview, share specific strategies you use to manage your time and prioritise tasks, especially under pressure. You might mention tools or methods that help you stay on top of your responsibilities.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.

Receptionist in Wetherby
Optegra Eye Health Care
Location: Wetherby
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