At a Glance
- Tasks: Be the friendly face of our hospitals, assisting patients and visitors with their queries.
- Company: Join Optegra Eye Healthcare, a top-rated workplace committed to your growth.
- Benefits: Enjoy flexible hours, generous leave, and fully funded training opportunities.
- Other info: Work across multiple locations with a supportive team and great career prospects.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Experience in customer service and excellent communication skills are essential.
The predicted salary is between 21500 - 26910 € per year.
Optegra has an exciting new opportunity for an experienced Receptionist to join our amazing and dedicated regional team on a part time basis. This role covers four hospitals across the region - Birmingham, Uttoxeter, Nottingham, and Leicester, and requires regular travel between sites. This is a great opportunity to join a forward-thinking business and benefit from our fantastic fully funded training and development programs. You'll be required to work 27.5 hours a week across 3 days; we would need you to be flexible to work Tuesday, Thursday and Wednesday.
Company Overview: Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.
Benefits:
- Generous salary which is reviewed annually. This role pays up to £26,910 FTE dependent on experience.
- Generous matched pension contributions.
- 33 days annual leave inclusive of bank holidays.
- Flexible working and SMART working schemes - because we believe in work life balance.
- Funded training and development - because we believe in our people.
- Celebrating your anniversaries - because we value loyalty and commitment.
- Annual STAR awards.
- Blue Light Card (amazing discounts online and on the high street).
- Free laser eye treatment for you and 20% discount for friends and family.
- Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing.
- Enhanced maternity and paternity leave.
- Cycle to work scheme and season ticket loan.
The Role: You will be part of a multi-disciplined team contributing to the activity of the Patient Services Team. Responsibilities of the role will include:
- Providing cover at the main hospital reception, being the first point of contact for patients and all other hospital visitors both in person and over the telephone.
- Greeting patients and visitors at reception in a professional manner.
- Supporting the Patient Services Team by assisting with patient queries before and following consultation.
- Billing and general administration support to the Patient Services team.
Requirements:
- Experience of working in a front of house/face to face customer service role.
- Experience of customer billing/accounts.
- Private Healthcare experience is desirable.
- Excellent interpersonal skills.
- Well organised, able to prioritise and cope well with pressure.
- Excellent administrative skills and attention to detail.
- Effective written and oral communication skills.
- Ability to act as a resource for colleagues.
Regional Receptionist - Part Time employer: Optegra Eye Health Care
Optegra Eye Healthcare is an exceptional employer, recognised as one of the Best Big Places to Work 2025, offering a supportive and dynamic work environment across multiple hospital locations. With a strong commitment to employee growth through fully funded training programmes, generous benefits including flexible working arrangements, and a focus on wellbeing, Optegra ensures that every team member feels valued and empowered in their role. Join us to be part of a forward-thinking team that celebrates your contributions and fosters a culture of loyalty and commitment.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Receptionist - Part Time
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector or even those who work at Optegra. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for that interview! Research Optegra and understand their values and mission. Think about how your experience as a receptionist aligns with their commitment to patient care and teamwork.
✨Tip Number 3
Show off your flexibility! Since this role requires travel between hospitals, highlight any previous experience you have with managing multiple locations or adapting to different environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Optegra team.
We think you need these skills to ace Regional Receptionist - Part Time
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Regional Receptionist role. Highlight your front of house experience and any customer service skills that match what Optegra is looking for. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about joining Optegra and how your skills align with our values. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Flexibility:Since this role requires flexibility in working hours, make sure to mention your availability clearly. We appreciate candidates who can adapt to our needs, especially with travel between sites. Let us know how you can fit into our schedule!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our amazing team at Optegra!
How to prepare for a job interview at Optegra Eye Health Care
✨Know the Company Inside Out
Before your interview, take some time to research Optegra Eye Healthcare. Understand their values, mission, and what makes them one of the Best Big Places to Work. This will not only impress your interviewers but also help you tailor your answers to align with their culture.
✨Showcase Your Customer Service Skills
As a Regional Receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences that highlight your customer service skills, especially in face-to-face situations. Think about how you handled difficult situations or went above and beyond for a customer.
✨Demonstrate Flexibility and Organisation
Since this role requires travel between multiple sites, emphasise your ability to manage your time effectively and adapt to changing schedules. Share specific instances where you successfully juggled multiple responsibilities or adapted to last-minute changes.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
