At a Glance
- Tasks: Be the friendly face of our hospital, welcoming patients and supporting the team.
- Company: Join Optegra Eye Health Care, a supportive and inclusive workplace.
- Benefits: Enjoy flexible hours, generous leave, and funded training opportunities.
- Other info: Great career growth potential in a dynamic healthcare environment.
- Why this job: Make a difference in patient care while developing your skills.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 15600 - 20800 € per year.
Optegra has an exciting new job opportunity for an experienced Receptionist/Administrator to join our amazing and supportive team in Birmingham on a part‑time basis, 2 days per week. This is a great opportunity to join a forward‑thinking business and benefit from our fantastic fully programs.
Company Overview
Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.
Benefits
- Generous salary which is reviewed annually. This role pays up to £26K FTE dependent on experience
- Generous matched pension contributions
- 33 days annual leave inclusive of bank holidays
- Flexible working and SMART working schemes - because we believe in work life balance
- Funded training and development - because we believe in our people
- Celebrating your anniversaries - because we value loyalty and commitment
- Annual STAR awards
- Blue Light Card (amazing discounts online and on the high street)
- Free laser eye treatment for you and 20% discount for friends and family
- Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing
- Enhanced maternity and paternity leave
- Cycle to work scheme and season ticket loan
The Role
You will be part of a multi‑disciplined team contributing to the activity of the Patient Services Team. Responsibilities of the role will include: providing cover at the main hospital reception, being the first point of contact for patients and all other hospital visitors both in person and over the telephone, greeting patients and visitors at reception in a professional manner, supporting the Patient Services Team by assisting with patient queries before, and following consultation, billing, general administration support to Patient Services team.
Requirements
- Experience of working in a front of house/face to face customer service role
- Experience of customer billing/accounts
- Private Healthcare experience is desirable
- Excellent interpersonal skills
- Well organised, able to prioritise and cope well with pressure
- Excellent administrative skills and attention to detail
- Effective written and oral communication skillsAbility to act as a resource for colleagues & staff
- Good IT skills ie good working knowledge of Microsoft Office including: Outlook, Excel, Word, PowerPoint
If this sounds like you, please get in touch with us by applying for the role.
You’ll see and feel the Optegra difference when you walk through the door - and you’ll have every opportunity to really make a difference. Take a look at our history and vision by clicking the following link: https://www.optegra.com/optegra-story/
Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.
Closing date: Please get your application to us as soon as possible. We may close this vacancy once we have received sufficient applications.
Receptionist - Part Time in Birmingham employer: Optegra Eye Health Care
Optegra Eye Health Care is an exceptional employer located in Birmingham, offering a supportive work environment that prioritises employee wellbeing and professional growth. With generous benefits including fully funded training, flexible working options, and a commitment to celebrating employee milestones, Optegra fosters a culture of inclusivity and development, making it an ideal place for those seeking meaningful and rewarding employment in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Part Time in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare sector. A personal recommendation can make all the difference when you're applying for roles like the Receptionist position at Optegra.
✨Tip Number 2
Prepare for that interview! Research Optegra and understand their values and services. Think about how your experience aligns with their needs, especially in customer service and administration. We want you to shine!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions for receptionists and how you can showcase your interpersonal skills and attention to detail. We believe in you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and benefits right there. Let’s get you that job!
We think you need these skills to ace Receptionist - Part Time in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Receptionist role. Highlight your front-of-house experience and any customer service skills that match what we're looking for. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about joining Optegra and how your skills align with our values. Keep it friendly and professional – we love a personal touch!
Show Off Your Skills:In your application, don’t forget to showcase your excellent interpersonal and administrative skills. Mention any experience with billing or healthcare if you have it, as it’ll make you stand out in our eyes!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll be one step closer to joining our supportive team in Birmingham. We can't wait to hear from you!
How to prepare for a job interview at Optegra Eye Health Care
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist at Optegra. Familiarise yourself with their services and values, as this will help you demonstrate your genuine interest in the role and how you can contribute to the team.
✨Showcase Your Customer Service Skills
Since this role is all about being the first point of contact for patients, be ready to share specific examples from your past experiences that highlight your customer service skills. Think about times when you handled difficult situations or went above and beyond for a customer.
✨Prepare for Common Questions
Anticipate questions related to your experience in front-of-house roles and your ability to manage pressure. Practice your responses to questions like 'How do you prioritise tasks?' or 'Can you describe a time you resolved a conflict?' This will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Receptionist at Optegra. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
