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- Tasks: Lead our clinical NHS Patient services team and ensure excellent patient care.
- Company: Join Optegra Eye Healthcare, a top-rated workplace committed to your growth.
- Benefits: Enjoy generous salary, flexible working, and comprehensive health benefits.
- Why this job: Make a real impact in patient care while developing your nursing career.
- Qualifications: Nursing degree, NMC registration, and three years of experience required.
- Other info: Hybrid work model with a supportive and inclusive team environment.
The predicted salary is between 37000 - 44000 £ per year.
Optegra has an exciting new opportunity for a Clinical Operations Lead Nurse to join our amazing and dedicated contact centre team in Manchester. This is a great opportunity to join a forward-thinking business and benefit from our fantastic comprehensive benefits package, along with fully funded training and development programs. Please note the role is hybrid 4 days in the office and 1 day working from home, and 4 weeks of induction/training will be conducted at the Office.
Company Overview: Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.
Benefits:
- Generous salary which is reviewed annually.
- Generous matched pension contributions.
- 33 days annual leave inclusive of bank holidays.
- Flexible working and SMART working schemes - because we believe in work life balance.
- Funded training and development - because we believe in our people.
- Celebrating your anniversaries - because we value loyalty and commitment.
- Annual STAR awards.
- Blue Light Card (amazing discounts online and on the high street).
- Free laser eye treatment for you and 20% discount for friends and family.
- Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing.
- Enhanced maternity and paternity leave.
- Cycle to work scheme and season ticket loan.
The Role:
Lead and be responsible for the delivery of our clinical NHS Patient services team, ensuring effective delivery of virtual pre-operative consultations to assess the suitability of prospective patients for treatment. Lead and be responsible for the provision of excellent customer service to patients, providing clinical advice and guidance at all stages of the patient journey.
What You’ll Need:
- Nursing degree and registration with the NMC.
- Minimum three years post qualification nursing experience.
- Previous experience in Ophthalmology, Theatre, General Surgery or Outpatients.
- Experience of leading and managing a team.
- Commercial awareness with passion for delivering high standards of customer service and clinical care.
- Excellent communication skills and a passion for Vision Correction.
- Ability to lead and motivate a remote team to deliver great results.
- Experience of using patient administration systems and electronic medical record systems.
- Excellent attention to detail.
- Strong IT skills, able to use all Microsoft Office applications and others.
You’ll see and feel the Optegra difference when you walk through the door - and you’ll have every opportunity to really make a difference. Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.
Closing date: Please get your application to us as soon as possible. We may close this vacancy once we have received sufficient applications.
Clinical Operations Lead Nurse in Manchester employer: Optegra Eye Health Care
Contact Detail:
Optegra Eye Health Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Operations Lead Nurse in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about opportunities at Optegra. A friendly chat can sometimes lead to a referral, which is golden in landing that Clinical Operations Lead Nurse role.
✨Tip Number 2
Prepare for the interview by researching Optegra's values and recent achievements. Show us you’re not just another candidate; demonstrate how your passion for patient care aligns with our mission. We love seeing candidates who are genuinely excited about what we do!
✨Tip Number 3
Practice your clinical scenarios! As a Lead Nurse, you’ll need to showcase your decision-making skills. Think through common situations you might face in the role and be ready to discuss how you'd handle them. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our amazing team at Optegra.
We think you need these skills to ace Clinical Operations Lead Nurse in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your nursing qualifications, especially any relevant to Ophthalmology or patient services, so we can see how you fit into our team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how your experience aligns with our values at Optegra. Share specific examples of your leadership and customer service skills to make your application stand out.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your written application is clear and concise. Use professional language but let your personality shine through – we want to get to know the real you!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Optegra.
How to prepare for a job interview at Optegra Eye Health Care
✨Know Your Stuff
Make sure you brush up on your nursing knowledge, especially in areas like Ophthalmology and patient care. Be ready to discuss your experience and how it relates to the role of Clinical Operations Lead Nurse. This shows you're not just qualified, but genuinely interested in the field.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed or motivated a team in the past. Think about specific challenges you faced and how you overcame them. This will demonstrate your capability to lead effectively.
✨Emphasise Customer Service
Optegra values excellent customer service, so highlight your experience in providing clinical advice and guidance. Share stories that showcase your ability to connect with patients and ensure their journey is smooth and supportive.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, and the specifics of the role. This not only shows your interest but also helps you gauge if Optegra is the right fit for you. Remember, interviews are a two-way street!