Laser Technician

Optegra has an exciting new opportunity for a Laser Technician to join our amazing eye hospital in Central London. Laser experience in an Ophthalmology theatre setting is desired for this role. This is a fantastic opportunity to join a growing and developing business and benefit from our fully funded training programs.

As part of a multi-disciplinary team with an emphasis on quality patient care, ensure a comprehensive level of care provision to all ophthalmic patients, their relatives or carers, across clinical and some administrative disciplines. Work alongside other clinical team members and optometrists for outpatient consultations and pre-assessment of patients. Accountable for the smooth operations of laser surgery on site.

Company Overview: Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.

Benefits:

• Generous salary which is reviewed annually. This role pays up to £33,120 dependent on experience.
• Generous matched pension contributions.
• 33 days annual leave inclusive of bank holidays.
• Flexible working and SMART working schemes – because we believe in work-life balance.
• Funded training and development – because we believe in our people.
• Celebrating your anniversaries – because we value loyalty and commitment.
• Annual STAR awards.
• Blue Light Card (amazing discounts online and on the high street).
• Free laser eye treatment for you and 20% discount for friends and family.
• Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing.
• Enhanced maternity and paternity leave.
• Cycle to work scheme and season ticket loan.

Key Responsibilities:

• To maintain documentation of laser machines, servicing included.
• Buddy with new staff during their induction period.
• Working with external and internal key stakeholders, on stock taking and ordering of lens.
• Planning and coordination of patient files for laser surgery.
• Hold accountability for the delivery of high-quality patient care throughout their visit to Optegra.
• Work closely with clinical and patient services staff to ensure the smooth running of operating lists.
• Completing diagnostic testing on patients in clinic, including Biometry, OCT, A-Scan, Visual fields, Pentacam, VA, IOP, Topography, etc.
• Actively support and assist patients on surgery days ensuring effective communication.
• Handling patient enquiries effectively, by means of referral to a medical practitioner if necessary, and providing service excellence.
• Provide basic advice on health promotion, with particular reference to ophthalmic surgery.
• Provide pre and post-operative care, within level of competence, to patients.
• Be aware and sensitive to patients’ and relatives’ needs and adopt an empathetic and personal approach at all times.
• Organise notes and hospital lists to ensure smooth running of hospital schedules, using the ERM system or manual records as appropriate.
• Preparation of consulting/examination/treatment rooms throughout the day ensuring rooms are tidy, stocked with appropriate equipment, stationery etc.
• Offer non-clinical advice regarding appointments and tests.
• Effective day-to-day management of the diagnostic equipment, including scheduling of patients and back up of diagnostic information.
• Patient data management, ensuring efficient operation of the equipment including any transfer of files between computers.
• Cleaning, preparing and assembling of associated surgical equipment prior to and during treatment, in line with CQC guidelines and company protocols.
• Opening up and closing down of all consulting rooms and diagnostic rooms ensuring all equipment is clean and operational reporting any faults in equipment.
• Work with all staff to ensure an awareness of the uses, safety precautions and handling of equipment within the clinical areas.
• Ensure correct storage of all equipment, taking responsibility to report any concerns to the appropriate manager.
• Support the whole patient pathway including working in the operating theatre, Outpatient and ward.
• To assist in the control of cross infection by working to the Hospital policy regarding Uniform Policy, the maintenance of a clean working environment, decontamination and sterilisation procedures.
• To follow correct procedures for documenting and reporting any accident or incident.
• To assist with suppliers to ensure relevant levels of stock are available so surgery can be performed without delay.

Personal Qualities:

• Able to build and maintain exceptional relationships with colleagues and customers.
• Consistent professional attitude demonstrated to all colleagues and customers; personable, confident and articulate at all times.
• Adaptable with changes and flexible with activities of the service needs.

If this sounds like you, please get in touch with us by applying for the role. You’ll see and feel the Optegra difference when you walk through the door – and you’ll have every opportunity to really make a difference. Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.

Closing date: Please get your application to us as soon as possible. We may close this vacancy once we have received sufficient applications. We look forward to hearing from you.