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- Tasks: Be the friendly face of our clinic, welcoming patients and supporting the team.
- Company: Join Optegra, a top-rated workplace committed to your growth and wellbeing.
- Benefits: Enjoy a competitive salary, generous leave, and funded training opportunities.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Experience in customer service and strong communication skills are essential.
- Other info: Join a supportive team in a dynamic environment with great career prospects.
The predicted salary is between 20800 - 36400 £ per year.
Optegra has an exciting new job opportunity for an experienced receptionist to join our amazing and dedicated team at Bowcliffe Hall Clinic. This is a great opportunity to join a forward-thinking business and benefit from our fantastic comprehensive benefits package, along with fully funded training and development programs.
Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.
Benefits
- Generous salary which is reviewed annually. This role pays up to £26K dependent on experience
- Generous matched pension contributions
- 33 days annual leave inclusive of bank holidays
- Flexible working and SMART working schemes - because we believe in work life balance
- Funded training and development - because we believe in our people
- Celebrating your anniversaries - because we value loyalty and commitment
- Annual STAR awards
- Blue Light Card (amazing discounts online and on the high street)
- Free laser eye treatment for you and 20% discount for friends and family
- Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing
- Enhanced maternity and paternity leave
- Cycle to work scheme and season ticket loan
The Role
You will be part of a multi-disciplined team contributing to the activity of the Patient Services Team. Responsibilities of the role will include: providing cover at the main hospital reception, being the first point of contact for patients and all other hospital visitors both in person and over the telephone, greeting patients and visitors at reception in a professional manner, supporting the Patient Services Team by assisting with patient queries before, and following consultation, billing, general administration support to Patient Services team.
Requirements
- Experience of working in a front of house/face to face customer service role
- Experience of customer billing/accounts
- Private Healthcare experience is desirable
- Excellent interpersonal skills
- Well organised, able to prioritise and cope well with pressure
- Excellent administrative skills and attention to detail
- Effective written and oral communication skills
- Ability to act as a resource for colleagues & staff
- Good IT skills ie good working knowledge of Microsoft Office including: Outlook, Excel, Word, PowerPoint
If this sounds like you, please get in touch with us by applying for the role. You’ll see and feel the Optegra difference when you walk through the door - and you’ll have every opportunity to really make a difference. Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.
Closing date: Please get your application to us as soon as possible. We may close this vacancy once we have received sufficient applications.
Receptionist in Bramham employer: Optegra Eye Health Care
Contact Detail:
Optegra Eye Health Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Bramham
✨Tip Number 1
Make sure you research Optegra and understand their values. When you walk into that interview, show us that you’re not just another candidate but someone who genuinely connects with our mission and culture.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients. We want to see you shine in your ability to engage and reassure people, so role-play common scenarios with a friend.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Choose an outfit that reflects professionalism and aligns with Optegra's welcoming environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing us your enthusiasm for the role and your appreciation for the opportunity.
We think you need these skills to ace Receptionist in Bramham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the receptionist role at Optegra. Highlight your front-of-house experience and any customer service skills that match what we're looking for. We want to see how you can bring your unique flair to our team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you're excited about joining Optegra and how your skills align with our values. We love seeing genuine enthusiasm, so let your personality come through!
Show Off Your Communication Skills: Since this role involves a lot of interaction with patients and visitors, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we want to see that you can communicate effectively right from the start!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Optegra and what we stand for!
How to prepare for a job interview at Optegra Eye Health Care
✨Know the Company Inside Out
Before your interview, take some time to research Optegra and its values. Understand their commitment to creating an exceptional working environment and how they support their staff. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for patients and visitors. Prepare examples from your past experiences where you've excelled in customer service. Highlight your interpersonal skills and how you handle pressure, as these are crucial for the role.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Think about situations where you had to manage difficult customers or multitask under pressure. Practising your responses will help you articulate your thought process clearly and demonstrate your problem-solving abilities.
✨Dress the Part and Be Professional
First impressions matter, especially in a front-of-house role. Dress smartly and maintain a professional demeanour throughout the interview. Remember, you're not just showcasing your skills; you're also representing the kind of welcoming atmosphere Optegra aims to provide.
