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- Tasks: Be the friendly face of our hospital, assisting patients and visitors with their queries.
- Company: Join Optegra, a top-rated workplace committed to your growth and wellbeing.
- Benefits: Enjoy a competitive salary, generous leave, and fully funded training opportunities.
- Other info: Join a supportive team in a dynamic environment with great career prospects.
- Why this job: Make a real difference in people's lives while developing your career in healthcare.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 26910 - 26910 £ per year.
Optegra has an exciting new job opportunity for an experienced Receptionist/Administrator to join our amazing and supportive team in Bradford Eye Hospital, on a fulltime basis. This is a great opportunity to join a forward-thinking business and benefit from our fantastic fully funded training and development programs.
Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.
Benefits- Generous salary which is reviewed annually. This role pays up to £26,910 FTE dependent on experience
- Generous matched pension contributions
- 33 days annual leave inclusive of bank holidays
- Flexible working and SMART working schemes - because we believe in work life balance
- Funded training and development - because we believe in our people
- Celebrating your anniversaries - because we value loyalty and commitment
- Annual STAR awards
- Blue Light Card (amazing discounts online and on the high street)
- Free laser eye treatment for you and 20% discount for friends and family
- Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing
- Enhanced maternity and paternity leave
- Cycle to work scheme and season ticket loan
You will be part of a multi-disciplined team contributing to the activity of the Patient Services Team. Responsibilities of the role will include:
- Providing cover at the main hospital reception, being the first point of contact for patients and all other hospital visitors both in person and over the telephone
- Greeting patients and visitors at reception in a professional manner
- Supporting the Patient Services Team by assisting with patient queries before, and following consultation
- Billing
- General administration support to Patient Services team
- Experience of working in a front of house/face to face customer service role
- Experience of customer billing/accounts
- Private Healthcare experience is desirable
- Excellent interpersonal skills
- Well organised, able to prioritise and cope well with pressure
- Excellent administrative skills and attention to detail
- Effective written and oral communication skills
- Ability to act as a resource for colleagues & staff
- Good IT skills ie good working knowledge of Microsoft Office including: Outlook, Excel, Word, PowerPoint
If this sounds like you, please get in touch with us by applying for the role. You’ll see and feel the Optegra difference when you walk through the door - and you’ll have every opportunity to really make a difference.
Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.
Closing date: Please get your application to us as soon as possible. We may close this vacancy once we have received sufficient applications.
Receptionist in Bradford employer: Optegra Eye Health Care
Contact Detail:
Optegra Eye Health Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Bradford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Optegra and its values. This will help you connect with the team and show that you're genuinely interested in being part of their supportive environment.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Receptionist and how you can contribute to the Patient Services Team.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and polished when you walk into the interview. It shows you take the opportunity seriously and respect the workplace culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation for the opportunity but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Receptionist role at Optegra. Highlight your front-of-house experience and any relevant customer service skills that match what we're looking for.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Share why you want to join our amazing team and how you can contribute to our supportive environment.
Showcase Your Skills: Don’t forget to mention your IT skills, especially with Microsoft Office. We love candidates who can demonstrate excellent administrative abilities and attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into our hands quickly!
How to prepare for a job interview at Optegra Eye Health Care
✨Know the Company Inside Out
Before your interview, take some time to research Optegra and its values. Understand their commitment to employee growth and wellbeing, as well as their recognition as one of the Best Big Places to Work. This knowledge will help you align your answers with what they value.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for patients and visitors. Prepare examples from your past experiences that highlight your excellent interpersonal skills and ability to handle customer queries effectively. Be ready to discuss how you manage pressure and prioritise tasks.
✨Demonstrate Your Administrative Prowess
Optegra is looking for someone with strong administrative skills. Brush up on your knowledge of Microsoft Office tools like Outlook, Excel, and Word. Be prepared to discuss how you've used these tools in previous roles to support your team and improve efficiency.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development programs they offer or how they celebrate employee anniversaries. This shows your genuine interest in the role and the company culture, making you stand out as a candidate.