At a Glance
- Tasks: Be the welcoming face of our Newcastle Eye Clinic and assist patients with their needs.
- Company: Join Optegra, a top-rated workplace committed to employee growth and wellbeing.
- Benefits: Enjoy flexible zero-hours contracts with competitive pay starting from £13ph.
- Other info: Optegra values inclusivity and individuality, fostering a diverse workplace culture.
- Why this job: Make a real difference in patients' experiences while working in a supportive team environment.
- Qualifications: Excellent interpersonal skills, organisation, and attention to detail are essential.
Optegra has an exciting new opportunity for an experienced Bank Receptionist to join our amazing and supportive team in our Newcastle Eye Clinic. Please note this is a zero-hours contract, pay starts from £13ph dependent on experience.
Company Overview
Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.
The Role
You will be the face of our Hospital and the first person our patients and visitors see when they arrive. You will of course make them feel welcome, let them know what to expect from their appointment, answer their queries and support them with whatever they need to ensure they have the best experience of their time with us. You’ll also support with hospital and patient administration including billing.
What You’ll Need
- Excellent interpersonal skills and a passion for providing great customer care
- Be well organised, able to prioritise and work in a busy environment
- Excellent administrative skills and attention to detail
- Effective written and oral communication skills
You’ll see and feel the Optegra difference when you walk through the door - and you’ll have every opportunity to really make a difference. Take a look at our history and vision by clicking the following link: https://www.optegra.com/optegra-story/
Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.
Closing date:
Please get your application to us as soon as possible. We may close this vacancy once we have received sufficient applications. We look forward to hearing from you!
Bank Receptionist in Gateshead employer: Optegra Eye Health Care
Optegra Eye Healthcare is an exceptional employer, recognised as one of the Best Big Places to Work 2025, offering a supportive and inclusive work environment in our Newcastle Eye Clinic. As a Bank Receptionist, you will not only play a vital role in creating a welcoming atmosphere for patients but also benefit from opportunities for personal growth and development, all while being part of a team that values your contributions and wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Receptionist in Gateshead
✨Tip Number 1
Familiarise yourself with Optegra's values and mission. Understanding their commitment to exceptional patient care will help you align your responses during any interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Practice your interpersonal skills by engaging in conversations with friends or family. Being the first point of contact means you'll need to be warm and welcoming, so demonstrating this ability in person can set you apart.
✨Tip Number 3
Prepare to discuss your organisational skills and how you handle busy environments. Think of specific examples from your past experiences where you successfully managed multiple tasks while maintaining attention to detail.
✨Tip Number 4
Research common questions asked in receptionist roles, particularly in healthcare settings. This will help you articulate your thoughts clearly and confidently, making a strong impression during the interview process.
We think you need these skills to ace Bank Receptionist in Gateshead
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Optegra is looking for in a Bank Receptionist. Highlight the key skills and responsibilities mentioned, such as excellent interpersonal skills and administrative abilities.
Tailor Your CV:Customise your CV to reflect your relevant experience and skills that match the job requirements. Emphasise your customer care experience and any administrative roles you've held, ensuring to include specific examples.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for providing great customer care and your ability to work in a busy environment. Mention why you want to work at Optegra and how you can contribute to their supportive team.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Optegra Eye Health Care
✨Showcase Your Interpersonal Skills
As a Bank Receptionist, you'll be the first point of contact for patients and visitors. Make sure to highlight your excellent interpersonal skills during the interview. Share examples of how you've provided great customer care in previous roles.
✨Demonstrate Organisational Skills
The role requires you to be well organised and able to prioritise tasks in a busy environment. Prepare to discuss specific instances where you've successfully managed multiple responsibilities and maintained attention to detail.
✨Communicate Effectively
Effective written and oral communication is key in this position. Practice articulating your thoughts clearly and concisely. You might also want to prepare for common questions about how you would handle patient queries or complaints.
✨Research Optegra's Values
Familiarise yourself with Optegra's mission and values before the interview. Understanding their commitment to creating an exceptional working environment will help you align your answers with what they are looking for in a candidate.
