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For Companies At a Glance
- Tasks: Welcome patients, manage queries, and ensure a positive experience at our hospital.
- Company: Join Optegra Eye Healthcare, recognised as one of the Best Big Places to Work 2025.
- Benefits: Earn from £13ph, enjoy a supportive environment, and opportunities for growth.
- Other info: Inclusive culture where your uniqueness is celebrated and career aspirations supported.
- Why this job: Be the face of our hospital and make a real difference in patient care.
- Qualifications: Excellent interpersonal skills and a passion for customer care required.
Overview
Optegra has an exciting new opportunity for an experienced Bank Receptionist to join our amazing and supportive team in our Hounslow Eye Hospital. This is a zero-hours contract, pay starts from £13ph dependent on experience.
Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.
The Role
You will be the face of our Hospital and the first person our patients and visitors see when they arrive. You will of course make them feel welcome, let them know what to expect from their appointment, answer their queries and support them with whatever they need to ensure they have the best experience of their time with us. You’ll also support with hospital and patient administration including billing.
What You’ll Need
- Excellent interpersonal skills and a passion for providing great customer care
- Be well organised, able to prioritise and work in a busy environment
- Excellent administrative skills and attention to detail
- Effective written and oral communication skills
Employer narrative
You’ll see and feel the Optegra difference when you walk through the door – and you’ll have every opportunity to really make a difference. Take a look at our history and vision by clicking the following link: https://www.optegra.com/optegra-story/
Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.
Closing
Closing date: Please get your application to us as soon as possible. We may close this vacancy once we have received sufficient applications. We look forward to hearing from you!
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Bank Receptionist employer: Optegra Eye Health Care
Contact Detail:
Optegra Eye Health Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Receptionist
✨Tip Number 1
Make sure to research Optegra Eye Health Care before your interview. Knowing their values and what makes them one of the Best Big Places to Work will help you connect with the team and show that you're genuinely interested in being part of their supportive environment.
✨Tip Number 2
Practice your interpersonal skills! As a Bank Receptionist, you'll be the face of the hospital. Role-play common scenarios with friends or family to boost your confidence in welcoming patients and answering queries effectively.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the role and the team. Plus, it gives you a chance to see if Optegra is the right fit for you!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Bank Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Bank Receptionist role. Highlight your customer care experience and any admin skills you have, as these are key for us at Optegra.
Craft a Personal Cover Letter: Don’t just send a generic cover letter! Use this opportunity to show us your personality and passion for providing great customer service. Mention why you want to work with us specifically at Optegra.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate well-organised applications that make it easy for us to see your strengths and suitability for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as soon as possible!
How to prepare for a job interview at Optegra Eye Health Care
✨Know the Company
Before your interview, take some time to research Optegra Eye Health Care. Understand their values, mission, and what makes them one of the Best Big Places to Work. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Interpersonal Skills
As a Bank Receptionist, you'll be the first point of contact for patients and visitors. Prepare examples from your past experiences that highlight your excellent interpersonal skills and customer care. Think about times when you went above and beyond to ensure someone had a positive experience.
✨Demonstrate Organisational Skills
In a busy environment like a hospital, being organised is key. Be ready to discuss how you prioritise tasks and manage your time effectively. You might even want to bring a simple example of how you handled a busy day or a challenging situation in a previous role.
✨Practice Effective Communication
Since effective written and oral communication is crucial for this role, practice answering common interview questions clearly and concisely. You could even do a mock interview with a friend to get comfortable articulating your thoughts and ensuring your communication style aligns with Optegra's inclusive culture.