We are currently seeking a highly motivated and detail-oriented Freight Forwarding Operations Specialist to join our team. This is a fully remote, self-employed contract position ideal for UK-based Chinese speakers who are fluent in both English and Japanese. You will play a crucial role in coordinating international shipments, managing cost structures, and ensuring smooth daily logistics operations.
Key Responsibilities:
- Quotation & Pricing: Accurately calculate freight costs, negotiate rates with carriers, and provide timely, competitive quotes to clients and overseas partners.
- Operations Management: Handle end-to-end freight forwarding operations, including booking, document preparation, and shipment tracking.
- Multilingual Communication: Communicate daily with international clients, carriers, and overseas agents smoothly in English and Japanese.
- Issue Resolution: Monitor cargo status, provide timely updates to clients, and proactively resolve any transportation or customs issues.
- Administration: Maintain accurate operational records, update systems, and ensure compliance with trade regulations.
Requirements:
- Languages: Native-level Chinese (Mandarin), with fluent English and Japanese (both spoken and written) is strictly required.
- Experience: Previous experience in logistics, freight forwarding, pricing/quotation, or international trade is highly preferred (a strong plus!).
- Equipment: Must provide your own reliable workspace, computer/laptop, and a stable internet connection.
- Attributes: Highly self-disciplined, excellent time management, sensitive to numbers and costs, and comfortable working independently in a remote environment.
- Schedule: 8 hours per day, shift-based system with 2 days off per week.
- Regular Operations Phase: An 8-hour shift scheduled within the window of 15:00 - 07:00 (+1) (Beijing Time) / Approx. 07:00 - 23:00 (UK Time).
Freight Forwarding Operations Specialist (Trilingual: English/Japanese/Chinese)– Remote employer: OPTEC EXPRESS CO.,LTD
At OPTEC EXPRESS (HK) LIMITED, we pride ourselves on being an excellent employer by offering flexible remote work opportunities that allow you to thrive in a stable and long-term partnership. Our inclusive work culture fosters collaboration across time zones, enabling you to gain valuable international business experience while enjoying the freedom of working from anywhere. Join us to engage deeply in Sino-Japanese and global logistics operations, where your contributions will be valued and rewarded.
