Support Worker - ILS Wokingham

Optalis is the adult social care delivery partner on behalf of Wokingham Borough Council and the Royal Borough of Windsor & Maidenhead Council. Optalis is owned and funded by the 2 Councils. Optalis is not a private provider or an employment agency.

As a Support Worker, you will be responsible for supporting individuals to live independently within their own homes and communities, promoting inclusion, independence, and quality of life. This includes:

• Supporting changes with requirements, wishes, and goals.
• Providing personal care, including bathing and washing.
• Assisting with household tasks, planning, and preparing meals.
• Developing and maintaining skills.
• Managing health needs.
• Money management.
• Building links with friends, family, and the community.
• Facilitating social and leisure activities.
• Encouraging healthy lifestyle choices.

Requirements for this role:

• Sleep-ins 2-3 per week.
• Work every other weekend including Sundays.
• Driver (Preferred but not essential).

Core Responsibilities:

• Promote Independence: Encourage customers to make their own choices and maintain control over their daily lives while providing appropriate support.
• Personalised Support: Deliver care and assistance tailored to individual needs, preferences, and support plans.
• Daily Living Assistance: Help with tasks such as meal preparation, shopping, budgeting, and maintaining a safe and clean environment.
• Medication Support: Administer or prompt medication in line with care plans and legal guidelines.
• Community Engagement: Support customers to access local services, social activities, and employment or education opportunities.
• Safeguarding: Recognise and report any concerns about abuse, neglect, or exploitation promptly and in line with safeguarding policies.
• Health & Wellbeing Monitoring: Observe changes in physical or mental health and escalate concerns to relevant professionals.
• Documentation: Maintain accurate records of support provided, incidents, and progress toward goals.

Knowledge and qualifications:

• Understanding of person-centred care principles.
• Awareness of health and safety regulations, including infection control.
• Knowledge of mental health, learning disabilities, and physical disabilities.
• Training in first aid, medication administration, and safeguarding adults.

Benefits:

• A Perkbox rewards package offering discounts on cinema, shopping, health, travel, and insurance.
• 25 days annual leave (pro rata) rising annually to a maximum of 30 days with 8 bank holidays, and an extra day off for your birthday.
• An additional health and wellbeing day.
• A comprehensive paid training and development programme.
• Excellent career progression opportunities and support.
• As a valued and integral member of the team, you will have a voice in the service and forums to be heard and make a difference.
• STAR awards – a reward scheme which recognises staff who have gone the extra mile.
• A generous pension scheme.

Optalis is committed to safeguarding and promoting the welfare of our staff and customers. All successful applicants will be required to undertake a DBS check and will need to provide proof of their right to work in the UK.

We anticipate this being a popular role and therefore reserve the right to close early should there be a large volume of applications. We would therefore advise not to wait until the closing date to submit your interest.

This role is exempt from the Rehabilitation of Offenders Act 1974. The DBS clearance level required is Enhanced with Adult Barred list.

For advice and information on disclosing criminal records, you can contact Nacro’s support service on 0300 123 1999 or helpline@nacro.org.uk.