Rough Sleeper Resettlement Officer
Salary £34,962 to £38,791 per annum.
Job details
Full time, permanent role.
Contractual hours: 37 per week.
Generous annual leave allowance and attractive pension scheme, plus flexible working.
Job description
We have an exciting opportunity for a Rough Sleeping Resettlement Officer to join us!
This is a full‑time, permanent role with a salary of £34,962 - £38,791 per annum.
About us:
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority – takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse. Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.
You will be responsible for providing essential support to individuals experiencing homelessness, with a particular focus on those who are rough sleeping, hospital discharges, ex‑offenders and vulnerable complex customers. Your primary objective will be to help them access the fastest route off the streets. In addition, you will join outreach sessions in the early morning (5–9 am) to target those sleeping rough and support them to engage with available services. The successful candidate will be a proactive individual who promotes innovative problem‑solving and provides high‑quality support and guidance to a multi‑disciplinary team.
This position offers a unique opportunity to make a significant impact on the lives of vulnerable individuals in our community. If you are a compassionate and dedicated professional with a passion for helping those experiencing homelessness, we encourage you to apply.
What we are looking for:
- Relevant experience in outreach work or a related field.
- Demonstrated experience in providing support to individuals experiencing homelessness with complex needs.
- Strong communication and interpersonal skills, with cultural sensitivity and empathy.
- Ability to work independently and as part of a team.
- Excellent organizational and time‑management skills.
- Proficiency in relevant software and data‑management systems.
- Fluency in languages other than English is a plus.
- A commitment to maintaining the highest standards of client confidentiality and data protection.
What we offer:
- 32 days annual leave.
- Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme.
- Free employee parking close to the offices.
- Give As You Earn scheme.
- Instant Reward Scheme to recognise and reward innovative achievement.
- Employee Assistance Programme providing counselling, advice and information.
- Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities employer, we encourage applications from all as we believe diverse talent makes us stronger.
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
We reserve the right to close the advert prior to the stated end date.
